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Ref No: 318/TME/EDB/HKTDC
The Hong Kong Trade Development Council (HKTDC), the statutory organisation promoting Hong Kong’s external trade, seeks high calibre telemarketing professionals to join the Exhibitions and Digital Business Department.
Responsibilities:
- To conduct regular outbound calls to promote HKTDC’s local exhibitions and online marketplace hktdc.com Sourcing;
- To handle inbound enquiries from customers on local exhibitions and hktdc.com Sourcing;
- To conduct ad-hoc calling exercises and render after-sales services and administrative support;
- To collect and convey customers’ feedback to internal teams;
- To manage our customer database, ensuring all calls are logged accurately, including updated contact details and follow-up actions required
Requirements:
- Form 5 or above with a minimum of 1 year's relevant working experience
- Experience in telemarketing/ sales is preferred, with knowledge in exhibitions and E-commerce an added advantage
- Excellent communication and interpersonal skills with good telephone manner
- Self-motivated and customer-oriented
- Fluent in spoken Cantonese, English and Mandarin
- Proficiency in MS applications
- Fresh graduates are welcome
(Candidates with more experience will be considered for the position of Senior Telemarketer)
Remuneration and Benefits:
The successful candidate will be appointed on a fixed-term contract basis, renewable subject to operational needs. Salary will be commensurate with qualifications and experience.
Application Procedure:
Interested candidates are invited to complete the application form on our website. Those who do not hear from us within EIGHT WEEKS after the closing date may assume their applications are unsuccessful.
All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions within the Council. Their personal data will be destroyed six months after the selection is finalised. |
