Product Manager Cloud Communications
|Req # (HR only):||1011|
|# of openings:||1|
Product Manager Cloud Communications
Location: Netherlands (Rotterdam) or Portugal (Lisbone) or Lexington (US)
Department: Product Management
We are the leading communication solutions provider enabling operators and digital players worldwide to perform and transform. Powered by Tofane Global, we have become the first independent international communications specialist, ranking as the third largest global wholesale voice operator and a Top 3 Mobile Signaling & Data solutions vendor. iBASIS offers a full portfolio of innovative mobile data, messaging and roaming solutions in the fastest- growing segments of global telecommunications - IP and mobile, with 700+ connected destinations. Goal is to be in the global top-3 of IPX players, driven by the growth in LTE roaming. We provide end-to-end Global Access for Things™ connectivity solution; simplifying IoT device connection through one unified platform for seamless, remote, programmable, and secure communication.
Since the integration of the Altice Europe N.V. international voice carrier business in France, Portugal, and the Dominican Republic, iBASIS serves 1,000+ customers, across 18 offices worldwide.This gives an inspiring international working environment with interesting colleagues from different cultural backgrounds who live and work around the globe. In our company you will have the opportunity to work in a start-up environment with unique, easy to sell, innovative products, within a performance driven, respectful and a can-do atmosphere. Earning well in a responsible job, with room to grow and to develop within our organization.
ABOUT THE ROLE:
iBasis has a significant growth ambition in enabling CPaaS & UCaaS customers. Your contribution as Product Manager is crucial in increasing iBasis’ market share in this area and maximize customer value of both existing and new customer segments by integrating the new portfolio in iBasis organization and create standardization and scalability.
The new services are leaving incubation and will have to be implemented with all involved departments which are located in different areas of the world since we are a global company.
The role is predomenately foccussed on service implementation, but you will also work closely with the go-to-market team to provide content and information to strenghten the positioning.
External orientation: You are able to translate customer demand to executionable process and tooling solutions with a preference for an international environment.
Result driven: You will have ambitious targets for product-market performance and are able to perform and report along these targets. You will support the Sales & Innovation Team in every possible way to best win and serve customers and to develop existing and new markets and constantly update, prioiritize and execute the roadmap according to new market requirements.
Teamwork: You realize your targets and company goals in cooperation with colleagues from various departments in Rotterdam, Paris, Lisbon and Lexington, as well as Sales regions.
Leadership: You are the market expert and iBasis’ external and internal face on CpaaS and UCaaS, including but not limited to Voice, SMS, WebRTC, API management and Multichannel propositions. You will have to translating both market and technology developments into iBasis propositions and work closely together with Sales and Marketing as well as R&D and solution partners to continuously position us in the market as thought and innovation leader. You will require a strong sense of stakeholder management to be able to work with all the internal and external partners.
Your Contributions: You grow, further develop and implement propositions into the market as a whole as well as specific customers, focusing on solving to B to C business problems. You ensure the financial viability of these propositions from a ROI perspective, based on a sound insight of market developments and investments necessary. You create a range of product collateral that will test and/or drive the market and help sales to create an effective solution partner relationship with customers and prospects. You are able to work with Proof Of Concepts (POC) which help you to define and drive launches and improvement plans, as well as a continuous stream of information to sales and customers to position us as the innovative and customer-focused player in this space. You perform market and competitor analysis to be able to size and assess product opportunities. You are also the face of the company at events as the overall market and product expert. You are also the owner of the relationship with several of our partners to iprove and complete the portfolio. You are responsible for end-to-end processes within iBASIS to ensure a streamlined and scalable execution.
R REQUIREMENTS / QUALIFICATIONS:
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