Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Associate Director, Offshore Operations
Milestone Technologies is a global IT services tech company that partners with organizations to scale technology infrastructure and services, drive digital transformation, and increase shareholder value.
We specialize in providing Digital Workplace Services, Application Services, Digital Platform Engineering and Consulting, ServiceNow, Cloud and Infrastructure and Data Center Operations. Our clients include some of the largest and fastest growing companies in Tech, Media, Pharmaceuticals, Life Sciences, Automotive, and Retail.
Milestone is seeking an experienced leader to drive our Digital Workplace, Cloud and Infrastructure Services (DWCI) Offshore operations. Our established offshore team is growing to support operations for our US based clients. This is an exciting opportunity to join a maturing part of our business and build your team for future growth.
The ideal candidate will have senior management experience in a dynamic setting. The role requires outstanding organizational, communication, and leadership skills. Reporting directly to the President Digital Workplace, Cloud and Infrastructure Services, the Associate Director, Offshore Operations will work closely with DWCI executives to strategize and develop long-term plans that usher in new levels of productivity and success for the company.
Preferable candidates include experienced leaders with demonstrated ability to run large scale offshore operations for US based clients, as well as having strong delivery model transition and transformation background.
Objectives of this role
Responsibilities
Operations:
P&L/ Management:
Sales/Pre Sales:
Required Skills and Experience:
Additional Skills and Experience:
Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.