Who we are:
Crane Currency is a premier industrial technology company and a pioneer in currency manufacturing and advanced micro-optics technology for securing physical products. Yes, chances are you have our product in your wallet right now! Our sophisticated equipment and software leverage proprietary core capabilities with detection and sensing technologies. Around the world, our customers trust us to anticipate their needs with innovative, reliable, and high-quality currency & authentication solutions and services—just as they have for generations. Learn more at www.cranecurrency.com
You will play an active role in ensuring our global team stays connected and protected. You will work with colleagues as part of your day-to-day actions to ensure technical issues are resolved in a timely manner. Your people skills will be essential as you assist employees with situations that they are unable to resolve on their own and are looking to you for assistance.
In your role as an IT Desktop Support Technician you will:
Work Hands-on management of end-user hardware and software, including installation, configuration, maintenance, and life-cycle management.
Provide 2nd level technical guidance and support to ensure effective and efficient incident response, addressing hardware, software, troubleshooting for hardware and network issues promptly.
Install, configure, and maintain desktop hardware and software, including operating systems and applications, to meet company standards and user needs.
Create and manage user accounts in Active Directory and other systems, ensuring proper access and security protocols are followed.
Assist with managing IT inventory by tracking hardware and software assets, maintaining accurate records, documenting support activities, and generating reports to improve IT services.
Lead and participate in local and global projects, contributing technical expertise and ensuring successful project outcomes.
Support a 24/7 manufacturing environment, ensuring IT systems are operational around the clock.
Associate’s Degree in a technical discipline such as Computer Science or Information Technology or commensurate experience.
Minimum 2 years of experience deploying, maintaining, and supporting Windows-based computers in an enterprise environment, including Microsoft Office 365.
Understanding of networking concepts such as TCP/IP, LAN/WAN, DHCP, DNS, routing, switching, and firewalls.
Working knowledge of Intune and Autopilot
Fluent in Swedish and English.
Ability to maintain confidentiality with sensitive customer and internal information, and familiarity with ITIL methodology.
Outstanding client services skills with the ability to effectively prioritize and execute tasks in a fast-paced environment, demonstrating strong time management skills.
Exhibit a positive attitude and initiative, with proactive follow-up and follow-through on tasks and assignments.
Ability to communicate effectively with staff at all levels, ensuring clear and concise information exchange.
Ability to demonstrate and maintain suitability for employment in a position of Public Trust consistent with customer contract requirements.
We offer top-notch medical benefits including a wellness allowance and reimbursement for medicines and medical care, opportunities for personal development, community engagement activities, competitive compensation, vacation, parental leave, and multiple tiers of retirement plans. Discover more about our benefits here https://www.cranecurrency.com/careers/benefits/
We are a passionate team of 1,200 creators and problem solvers, united by our purpose, we give people confidence every day in moments that matter. This comes to life through our Shared Values:
People Matter
Do the Right Thing
Trusted Partner
Innovate for Growth
Always Improving
Learn more about our values and culture: https://www.cranecurrency.com/careers/life-at-crane-currency/
You can also check us out at: https://www.glassdoor.com/Reviews/Crane-Currency-Reviews-E1187198.htm
Your role is in Tumba, Stockholm, located in the historic Tumba Bruk area, five-minute walking distance from the train station, 30 km south of Stockholm, and about 20 minutes from Stockholm Central Station. Check out what makes Tumba a great place to live and work here: https://www.cranecurrency.com/media/12rbruyv/0133-ex55-crane-currency-tumba-sweden-site-location-package-october-2024-lr.pdf
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Crane Currency is a drug free workplace.
Crane NXT is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under applicable local law.
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