CBIZ Careers

Position Description

Business Application Consultant
Career Site Location OH, Cleveland
Category Client Services
Req ID 10803
Apply Now
Status Category:
Scheduled Hours Per Week:
Job Code:

With over 100 offices and nearly 5,000 associates throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.  

CBIZ has been honored to be the recipient of several national recognitions:  

•    2020 Best Workplaces in Consulting & Professional Services by Great Place to Work®
•    2020 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence
•    Top 101 2020 Best and Brightest Companies to Work For in the Nation
•    2020 Healthiest 100 Workplace in America
•    2021 Top Workplaces USA

Essential Functions and Primary Duties

  • Provide operational and functional support for the Application.
  • End user support and training
  • User administration (adds, removals, changes)
  • User role definition and configuration
  • Manage and modify application configurations
  • Manage and modify systematic workflows and business processes
  • Functional support for third party integrations
  • Reporting configurations and support
  • Coordinates and tests application upgrades
  • Application and business process testing
  • Monitors key system processes
  • Handles quarterly SOX audit requests
  • Product Expertise and Application Vendor interaction
  • Stays up to date on vendor product roadmap and upcoming enhancement
  • Maintains relationship with vendor support organization
  • Works with vendor and business stakeholders on continuous improvement efforts 
  • Collects business and user requirements
  • Configures, tests, and implements application changes
  • Works with corporate IT to ensure the application adheres to IT General Controls and security standards.
  • Follows formal application change management procedures.
  • Maintains system, business process and end user documentation
  • Supports the onboarding of acquired business entities (data conversion, user onboarding, etc…)

Preferred Qualifications

  • Bachelor’s degree
  • Business process expertise (specific to the line of business)
  • Technologically savvy and curious
  • Ability to manage a workload of operational support and project level work
  • Data Analysis Skills
  • Problem solving skills
  • Detail oriented and organized
  • Interpersonal communication skills
  • 3 years of experience in related field 
  • Demonstrated data analysis ability 
  • Ability to problem solve moderate to complex issues
  • Detail oriented and organized
  • Effectively communicates at all levels of the organization.

Minimum Qualifications Required

  • High School Education or GED 
  • Comprehensive knowledge of payroll processing, accounting and payroll tax filing procedures
  • Ability to communicate effectively with clients;
  • Demonstrated ability to communicate verbally and in writing throughout all levels of organization
  • Excellent customer relation skills
  • Proficient use of applicable technology; aptitude and willingness to learn CBIZ payroll system
  • Ability to work in a team environment as well as independently
  • Able to maintain confidential information
  • Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks




CBIZ.Jobs Category: Benefits & Insurance



If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com.


CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant’s race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit these following pages EEO is the Law and EEO is the Law Supplement.


Back Apply Now