Position Description

Supervisor, Video
Location Charlton, MA
Employment Duration Employee Full Time
Shift Exempt
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KARL STORZ Headquarter

Company:         KARL STORZ Endovision, Inc. (KSE)

Job Code:         10701

Pay Grade:       US-B15


KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.

For more than 70 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.

 Job Summary: 



Company Overview

KARL STORZ Endovision (KSE) develops, manufactures and services fiberoptic and digital video endoscopes.  KSE services all flexible endoscopes distributed in North America, as well as, many globally distributed endoscopes.  The facility also manufactures and services a variety of electromechanical devices -light sources, insufflators and other electronic accessories that provides high quality medical care.  To become part of this dynamic team, we invite you to learn more about our opportunities.



Role Overview

The purpose of this position is responsible for staff development to ensure associates are multi-skilled within the business unit.  Responsible for sustaining a continuous improvement work environment with a focus on employee motivation, quality, efficient delivery systems, elimination of waste, cost reductions, safety and employee engagement.  Plans and coordinates work activities for the applicable shift operation. Established standards and oversees the activities of production, assuring the required products are being assembled according to procedures. Must be able to oversee work activities, delegate tasks and resolve problems.   



Key Responsibilities


  • All employees are expected to be knowledgeable about and follow the Company’s Equal Employment and Affirmative Action Policies, including policies on the rights of individuals with disabilities and harassment.

  • Address and resolve employee relation matters and behavior that do not conform to company policies and core values.Seeks management and Human Resources involvement when necessary.

  • Oversees the onboarding, training and development of all associates.

  • Interviews and makes hiring decisions on direct reports.

  • Completes performance evaluations and oversees employee’s ongoing and annual performance evaluations.

  • Supervise hourly staff and 2-4 Team leads

  • Trains, coach and develop staff on a continuous basis

  • Displays Core Values through actions and decisions
  • Build work discipline

  • Train and develop staff based on individual and department needs.Implement training programs to close gap to target.

  • Responsible for employee relations and motivation

  • Responsible for department communication: daily, weekly and department shift meetings.

  • Ensures an everyone every day work environment

  • Approves time cards and time off requests

            Regulatory and Quality Systems:

  • Aware of practices and processes utilizing current management tools.

  • Ensures that all company policies are consistently observed and enforced.

  • Prepares work standards and assures they are a heard to on a consistent basis to meet production lead and cycle times.

  • Conducts Kaizens and other techniques in order to implement quality improvements on a continuous basis.

  • Maintain employee training records

  • Writes ECO’s for the department

  • Leads department efforts to ensure a continuous improvement work environment which develops people, and improved production yields and product quality.

  • Educate and train assemblers to ensure an engaged workforce which understands and support the concepts of lean manufacturing


  • Interface promptly with assemblers and support personnel to resolve manufacturing issues expedite, MRB, purchase supplies, managing work order and monitor inventory

  • Oversees MRB and morning market

  • Ability to pull in technical resources to resolve down times greater than one hour

  • Monitor and improve department performance, goals and objectives on a daily, weekly and monthly basis.

  • Deploy weekly and monthly strategies

  • Oversees and conduct weekly 5’s audits Oversees PM and calibration program for the department

  • Monitor department performance against metrics, reports results and takes actions to close gaps

  • Update and monitor visual reporting systems


  • Monitor and implement cost reduction efforts

  • Oversees the “Everyone Every Day” continuous improvement initiative.



Key Requirements

  • High School diploma; AS degree desired
  • 2 - 5 years team based leadership
  • Previous supervisory experience desired
  • Prior electronics experience
  • Experience in a manufacturing environment, ideally medical device or equivalent manufacturing industry is preferred.
  • Strong communication (verbal, written and listening)
  • Effective interpersonal skills
  • Ability to train, coach and develop all direct reports
  • Intermediate level computer skills: i.e. Word, excel, PowerPoint and SAP
  •  or related MRP systems
  • Knowledge of GMP, FDA and ISO standards.
  • Knowledge and ability to apply lean and continuous improvement techniques
  • Knowledge of lean, pull systems, Kanban and other related techniques





Working at KARL STORZ during COVID-19
KARL STORZ will continue to maintain a safe work environment for our employees. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking. The impact and/or company-issued personal protection equipment may vary based on the nature and location of the role. Please click here to learn more about our response to COVID-19.

Employee Benefits Program Overview for U.S. Locations

  • Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!*
  • 3 weeks’ vacation, 10 holidays plus paid sick time*
  • 401K retirement savings plan providing a match of 60% of the employee’s first 6% contribution
  • Section 125 Flexible Spending Accounts
  • Life, STD, LTD & LTC Insurance
  • Tuition reimbursement of up to $5,250 per year
  • Fitness reimbursement up to $200 annually
  • Employee referral program of up to $2,000 per hire
  • And much more!

*Field sales, internships and part-time employees are not eligible except for where required by state law.
Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program.

KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. KARL STORZ is an Equal Opportunity Employer supporting EOE/M/F/Vet/Disability.

Reasonable Accommodation
If, at any point in the application process (including hiring), a candidate would like to request a reasonable accommodation due to a disability or a religious need, please email us at and we'll be happy to engage in an interactive process with you.

Notice to Employment Agencies
This recruitment assignment is being managed directly by KARL STORZ’s Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees.


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