Position Description

Support Specialist
Location Youth & Family Services - Transitional Housing and Youth Development
Pay Range $22.00/Hour
Job Type Full Time
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ID:
18487
Job Status:
Accepting Applications

At the Y, it’s more than a job – it’s bettering our community.

Ready to join us?

 

Y our non-profit organization?

  • Complimentary Y Membership for the entire family
  • Opportunities for Professional Growth
  • Community Involvement & Development
  • Benefits Package

 

Program Summary:

The YMCA operates the LGBTQ+ Affirming Safe STAY program with the objective to provide safe, low-barrier short term bridge housing, as well as stabilization and supportive services, to prepare persons experiencing homelessness for the most appropriate permanent or other longer-term housing solutions, contributing to the regional goals of ensuring instances of homelessness are rare, brief, and non-recurring.

What does this role entail?

  • Provide administrative and intervention support to program staff; prepare agendas and activities for groups, assist with documentation and data collection, support various meetings and activities, facilitate groups and lead activities, provide support for the collection and analysis of data required for reporting purposes
  • Utilize shared life experience expertise to advance program interventions and participant satisfaction
  • Identify and navigate complex community resources and referral processes
  • Apply mental health first aid training to participants in crisis
  • Engage in recruitment and outreach activities and advocacy strategies
  • Provide aftercare, follow-up, and stabilization support services to participants
  • Maintain engaging, professional relationships with participants
  • Individually meet with participants, assess the need for and provide supportive services, and apply designed curriculum as needed
  • Perform other administrative tasks as assigned and assist with maintaining proper document storage and auditing
  • Participate in and attend all required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees

Work Designation: In-Person 

Shift: Sunday through Thursday, 2:30pm - 11:00pm 

What do I need to bring to the table?

  • High school diploma preferred
  • Must be 18 years of age or older
  • Minimum two years’ relevant experience required
  • Familiarity with life experiences common among the transition aged youth population preferred
  • Experience with Independent Living Skills issues (financial aid, college admissions, GED preparation, housing, transportation) preferred
  • Familiar with the operations of federal grants preferred
  • Basic computer knowledge and skills
  • Familiar with community resources and referral processes preferred
  • Excellent interpersonal skills with the ability to quickly build rapport with others
  • Must be an adult role model with the ability to effectively set limits and function in crisis-oriented and high stress situations
  • Must be able to work independently and as part of a team
  • Must be self-aware, flexible, adaptable, and teachable
  • Ability to navigate community resources
  • Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency situation
  • Ability to adequately observe participants’ activities, enforce safety regulations, and apply appropriate policies and procedures
  • Must possess the ability to lead and interact in group activities and perform related physical skills
  • Ability to work effectively with others in alignment with the YMCA 4 Core Values; Models the 4 Core Values in all aspects of position responsibilities
  • Must have access to reliable transportation to travel occasionally throughout San Diego County
  • Licensing, state law and our funders require that applicants of critical positions within Community Support Services be fingerprinted, prior to reporting to work, and include subsequent arrest notifications 
  • CPR/AED, and First Aid Certification, must include Adult and Child/Infant, within 30 days of hire, and must be from one of the following certifying organizations: American Red Cross, American Heart Association, or American Safety and Health Institute 
  • Position may require additional clearances in order to comply with all program, licensing, state law, and funding requirements:
    • Physical exam obtained prior to first day
    • Negative TB test results obtained within the past one year, prior to first day, and annually thereafter, as required 
    • Pass pre-employment drug testing prior to first day
    • Exclusion and Debarment checks prior to first day and monthly thereafter
    • Must be 21 years of age or older with a valid CA Driver’s License, a good driving record and a current CDL H6 print-out (must be dated within 30 days of application) and pass vehicle proficiency exam

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The YMCA of San Diego County is an Equal Opportunity/Affirmative Action/Disability/Protected Veteran Employer