At Hyundai Motor Manufacturing Alabama, we believe you can do anything.
With opportunities in fields like quality control and maintenance, all the way to finance, human resources and team relations, there’s not much you can’t do at HMMA.
“Team built. Team strong.” is more than just our motto, it’s our way of life and the key to our success. Our diverse, family-like atmosphere is one of our most valued qualities.
Our team members enjoy industry-leading benefits such as:
- Competitive wages and bonus potential
- 15 paid holidays, 3 personal days, and 10 paid vacation days
- 93% Company paid Medical, Dental and Vision for Team Members and their family effective your first day!
- 28 paid days off (depending on date of hire)
- 401(k) savings plan with immediate company matching
- Discounts on new Hyundai vehicles
- Tuition assistance program available
- Fitness center, onsite cafeterias and free team wear
Your future awaits. When can you start?
Position Summary:
Analyze data from customer feedback and lead improvement activities in an automotive manufacturing environment.
Essential Functions:
- Review and analyze warranty, IQS, and other customer feedback to determine priorities for improvement.
- Update customer feedback database with improvement activities and status.
- Communicate with cross-functional departments to ensure understanding of customer issues & improvements.
- Visit suppliers and/or dealers, when required, to investigate and determine countermeasure effectiveness.
- Coordinate and conduct internal campaign for quality flow-outs to customers and issue report.
- Investigate and inform responsible departments of external quality concerns. Work with departments to identify root cause, implement containment and
develop countermeasures in a timely manner.
- Issue reports and presentations regularly to inform customers on progress and results.
- Support and coordinate plant-wide and department-wide quality planning, conferences, and events for external customers.
- Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management
System (SMS) requirements.
- Meet all other requirements as assigned.
Position Requirements:
Education
- Bachelor’s degree equivalent experience desired
Related Experience
- 1 – 10 years job related experience preferred
Skills / Knowledge
- MS Word, Excel, PowerPoint
- GQIS desired
Training / Certification
Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call
duty or overtime due to overall responsibility. |
