Employee Services Assistant
 

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an Experience of a Lifetime to our guests and our employees. You’re brave, ambitious and passionate and we want you on our team. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.

The perks start with a free lift pass, but as a Vail Resorts Australia employee, that’s just the beginning. Think free group lessons with our qualified snowsports instructors, discounts at our food, rental and retail outlets, employee recognition programs, staff events, training, wellness programs and more!

Be responsible for providing support and assistance to our human resources employee services initiatives across the resort via email, telephone, or customer facing enquiries. Assist with variety of daily tasks including staff accommodation, uniform management, Workers Compensation, conflict resolution, disciplinary matters, staff events,  communications, surveys, reward & recognition programs, and systems support to staff access portals.

Previous experience working in Human Resources or Administration role(s) or study in these areas are desirable but not a requirement. If you have a specific interest or experience in workers compensation, Injury management or employee communications please let us know in your application.

In a typical day in this role, you might:

• Assist with any Face-to-face enquiries that come through.
• Answer any incoming calls and transfer accordingly.
• Organise all staff files and administrative records and maintain confidentiality.
• Assisting with day-to-day tasks/errands.

To be considered for this role, you should have:

• Effective written and verbal communication skills.
• Strong interpersonal skills with the ability to develop good working relationships with all levels of staff.
• An enthusiastic and welcoming attitude.
• A high level of computer literacy, experience using Microsoft Office would be highly regarded.

As part of our team, you will be expected to:

• Demonstrate our core Values - Have Fun, Be Inclusive, Be Safe, Do Good, Serve Others, Drive Value and Do Right
• Provide an experience that creates a desire for our guests to return
• Be punctual, reliable and show up for work with an enthusiastic attitude and embrace all parts of your job
• Develop and maintain excellent relationships with fellow workmates, showing respect to your peers and supervisors

Employment start dates will vary depending on the role and snow conditions, but most roles start in June and finish in late September.

Staff accommodation may be available for successful applicants. You will be asked to indicate in your application whether you require accommodation. If you are offered a position, we will be in touch to confirm and provide further information.

At Vail Resorts Australia one of our core values is Be Inclusive.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you require assistance to apply, interview or otherwise participate in the employee selection process, please contact us at human.resources@vailresorts.com.au

Join our team and experience the outdoors like never before. Your adventure starts now.