Shea Properties – Find Awesome.

Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment. Our leadership team encourages input at all levels and embodies Shea’s Core Values of Honesty and Integrity, Respect for Others, Teamwork and Competitive Spirit. 

Job Scope

The Affordable Housing Account Administrator is responsible for managing the financial transactions and records of the apartment community, as it relates to Federal, County and State forms,  correspondence relating to resident financial matters, and reporting the financial standings in compliance with Affordable Housing regulations .  Provide the resident with information to support their work, handle the resident’s inquiries, schedules and also help maintain the lease with the resident. The Affordable Housing Account Administrator is in charge of overseeing that resident’s recertification for lease renewals within the legal requirements. The pay range for this position is $28.00 - $32.00/hour and the Affordable Account Administrator is also eligible to participate in the office Sales Bonus, Club Shea Program and the discretionary annual bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, vision, 401K, disability, life insurance, discounted apartment (Based on availability), monthly auto allowance and cell phone. 

The Affordable Housing Account Administrator, as with all Shea team members, is expected to conduct himself/herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.

Job Duties

• Participates in lineup every morning.
• Assure compliance with Affordable Housing regulations in the following areas:
  • Completes leasing applications in accordance with State/County/Federal Affordable Housing regulations for the designated units.
  • Completes resident recertification forms.
  • Follows regulations regarding tenant selection.
  • Assists Community Manager with reports.
  • Assists Community Manager with Affordable Housing related issues.
• Post rent in a timely manner and in accordance with Shea's Policy & Procedures.
• Daily rental registry input.
• Handles move-in/move-outs leases.
• Provide current detail unit status daily.
• Rent increase input.
• Email retrieval & distribution.
• Maintain all filing.
• Answers telephone and email leads by responding to leasing inquiries.  .
• Must follow Yieldstar pricing procedures as directed by supervisor.
• Leases apartments by actively marketing and promoting the apartment community.
• Responsible for accurately and timely Yardi
• Compiles paperwork with lease, associated addendums and forms in compliance with policies and procedures.
• Reviews the lease and lease documents of new residents. 
• Prepares routine reports and shares information with on-site management team.
• Works with the team assigned to ensures all information is input into Yardi by the close of each business day.
• Provides customer service per Shea core values and customer care service standards.
• Demonstrates the ability to handle resident concerns and direct them to the ACM and CM when appropriate.
• Performs other duties as assigned.  Actual job duties and responsibilities may vary depending on the size of the community. 

Technical/Professional Knowledge (Knowledge/Skills, Education, and Experience)

• Effective written and verbal communication
• Time management and organization skills
• Basic math skills
• Book keeping or basic accounting background
• Property accounting experience preferred
• Knowledge of Affordable Housing regulations, a plus.
• Familiar with Microsoft Office products (Word/Excel/Outlook)
• Yardi and Yieldstar preferred
• High School diploma or equivalent required
• College degree or some college preferred 

Desired Competencies

• Adaptability
• Builds Positive Relationships
• Customer Focus
• Innovation
• Continuous Learning
• Performance Excellence
• Communication
• Contributing to Team Success

Work Environment

The Affordable Housing Account Administrator works on-site at an apartment community and interfaces with external/internal customers and residents, on a regular basis.  The position work schedule varies depending on the property.  Hours are usually scheduled from 8:50 a.m. – 5:50 p.m.  The position is required to work weekend days (Sat/Sun).  However, the Affordable Housing Account Administrator should be flexible with availability depending on the needs of the property. Must be able and willing to travel, if needed, 10-25% of the time.

Physical Requirements

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer.  May be required to lift and/or move up to 25 pounds.  Must be able to occasionally drive during the course of work.

Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

EOE/M/F/D/V