Here at Dorel Sports, we help people make the most of their bike ride by creating some of the most original, easy to enjoy, and best performing bicycle products.
We make bikes for everybody – as cycling develops and grows worldwide, we’re looking for more great people to join us. If you’re looking to enjoy working in a culture of innovation with a team of like-minded people, then we may have something for you here.
If you love riding bikes as much as we do, then we’re already on the same page. Let’s see what we can create together.
Cannondale stands for premium built bikes with high-end technology. This makes our end-users sure that they will achieve the best results in their ride. As a Bike Tech Expert at Cannondale, you will use your technical bike skills to provide our dealers support with technical questions about our products. Together with your team, you will create an enthusiastic and dealer-focused environment where dealer satisfaction is the ultimate goal. You are the designated expert for our dealers. Additionally, you will provide technical support for colleagues. Furthermore, you will be responsible for warranty handling with our dealers.
Being a successful Bike Tech Expert at Cannondale means that you meet three KPIs daily – reachability, prompt response time and customer satisfaction. Additional responsibilities include:
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.
We are an E-Verify employer.