Position Description

Food & Beverage Supervisor
Division Hotels
Location Western Shore, NS
Position Status Full Time
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POSITION: 

                   Food & Beverage Supervisor

 

Welcome to Oak Island Resort & Conference Centre - Atlantic Canada's first resort and convention centre facility. Far away from the everyday, but only 45 minutes from Halifax!

“Through the strengths of our crew, we provide authentic service,

deliver unique four ‘SEA’son experiences and create treasured memories.”

 

RESPONSIBILITIES:

  • Participation in recruitment, orientation and training of all outlets employees in conjunction with the Human Resources and Outlets Managers
  • Coach; provide ongoing and specific performance feedback for the development of the team
  • Ensure that all department programs, service standards, policies and procedures are communicated and followed in a consistent and accurate manner
  • Ensure all employees conform to the provincial laws with respect to the service of alcoholic beverages
  • Lead by example and support team in providing professional excellence in guest service
  • Provide effective day to day communication to your team and provide shift briefings on a consistent basis
  • Ensure adequate scheduling for all shifts
  • Act as Manager on Duty when required, to support the leadership team
  • Address and respond to all guest related feedback and concerns in a professional and courteous manner
  • Complete and follow up on all reports as required
  • Work with employees to maximize revenues
  • Payroll submission
  • Scheduling and inventory
  • Participate in weekly Managers Meetings and Food & Beverage Meetings
  • Will be required to work on restaurant floor and at functions
  • Other projects as assigned

 

EXPERIENCE, SKILLS & EDUCATIONAL REQUIREMENTS:

  • Must have previous Food & Beverage Supervisory/Leadership in a similar size environment
  • Previous inventory and scheduling and cost control experience
  • Previous experience in inventory and scheduling
  • Strong computer skills - Social media and internet savvy. Must be proficient in Microsoft Applications (Word/Excel)
  • Must be positive, upbeat and have a passion for hospitality and guest service
  • Must be able to create rapport and relationships with internal and external guests
  • Proficiency in setting and attaining goals with exceptional organization skills
  • Complete all tasks with enthusiasm and strong attention to detail
  • Post secondary degree or equivalent in a recognized hospitality program would be an asset
  • Knowledge of local area and Nova Scotia required
  • Must be flexible in availability, inclusive of weekends, days, evenings and holidays

 

Oak Island Resort & Conference Centre is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.