Team Leader, Casualty Claims

Job Code: 11768
Location: Waterloo, ON
Department: Claims
# of openings: 1
Job Type: Full Time
Closing Date: 27/07/20

Description

Team Leader, Casualty Claims

 

LOVE WHAT YOU DO

Work is a big part of our lives, so it makes sense to choose a company that offers truly rewarding work. At Economical Insurance®, your contributions, creativity, and energy won’t go to waste. Our passionate culture and pioneering mentality infuse everything we do, which is why our one-million-plus policyholders know we’ll protect their homes, businesses, farms, cars, and pets like they’re our own.

We’re not afraid to see how far we can push the envelope to make insurance better. Our family of companies includes Sonnet, the only Canadian home and auto insurer offering a fully online buying experience, and Petline, the largest Canadian pet insurance company. We’re also preparing to become a publicly traded company, a once-in-a-lifetime career opportunity for everyone who joins our team.

If you’re looking for a company that takes care of its people — and its customers — and has a track record of doing big things, get ready to love it here.

What can you expect in this role?

  • Manage a team of 8-10 claims handlers with a portfolio of Auto/BI and Casualty BI/Property claims
  • Provide and foster an engaging environment for the team to work and grow within.
  • Coach and Mentor staff.
  • Provide technical direction.
  • Engage all stakeholders in the effective management of a claim including underwriting, reinsurance, actuary and senior leadership.
  • Ensure appropriate governance.
  • Conduct quality assurance audits of our Claims staff.
  • Assist in training and providing technical support to team members.
  • Lead change.

What do you bring to the role?

  • University degree in any discipline or a 2 year college diploma from a provincially recognized and funded community college or fully completed CIP designation.
  • A minimum of 5 years Casualty Claims handling experience.
  • A minimum of 3 years Claims leadership experience.
  • A demonstrated history of change management.
  • Experience coaching and mentoring staff.
  • A history of leading an engaged team.
  • Strong interpersonal skills.
  • Strong communication skills.
  • Proficient in MS Office and strong computer skills.
  • Bilingual in English/French is an asset
  • Licensed and/or experienced in other Canadian provinces is an asset.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it.

We offer:

  • Competitive salaries, with potential for an annual raise and bonus
  • Pension and savings programs, with company-matched RRSP contributions
  • Generous time away, including vacation and personal needs days
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Two annual wellness campaigns — participants earn up to $300 each year to spend on almost anything supporting health and work-life balance (think things like spa days, daycare, pet grooming)
  • An unlimited employee referral bonus program
  • Flexible work schedule
  • Discounts on products and services

HOW TO APPLY

To complete the online application process, you’ll need to upload your resume and cover letter in one document.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: hrsharedservices@economical.com.

Visit economical.com to learn more about us and what we’re up to.

 





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