Chief Clerk II

Description

Responsibilities

·        Verify providers profile in various systems for duplication and inconsistent information

·        Data enter accurate provider information into provider systems (provider applications, correspondence, claims, spreadsheets, call tracking issues) as well as identify discrepancies that prevent data from being entered

·        Provider systems includes: QNXT Medical, Trinity ll (Cactus), DMS Applications

·        Verify provider participation using on demand reports prior to updating provider file.

·        Provide clerical support including but not limited to filing, copying, faxing, collating, mailing and scanning, inclusive of uploading scanned images.

·        Execute provider verifications of license, specialty, and NPI on various web-based agencies

·        Respond to inquiries internal and external (telephonic or through other methods of communication regarding missing/previously requested provider documents

·        Assist with troubleshooting provider inquiries.

·        Must meet reasonable expectations for productivity and quality.

·        Perform additional duties as assigned by management

Qualifications

·        High School Diploma or GED required; some college or degree;

·        Minimum two (2) years clerical experience in a general office environment required

·        Excellent keyboarding skills required (minimum 6,000 KPH and 6% or less error rate; preferred)

·        Good clerical, organizational, and filling skills a must

·        Basic knowledge of Microsoft Word and Excel a plus

·        Knowledge of Provider databases (i.e. QNXT Medical, Trinity II or Window-based provider databases) a plus

·        Good communication skills both oral and written

·        Ability to work quickly and accurately while following through on assignments

·        Demonstrate proficient navigation skills of web-based applications

·        Detail-oriented, able to work under pressure, and handle multiple tasks a must

Must meet performance standards including attendance and punctuality

We offer extraordinary benefits including outstanding health, dental, pension and family benefits for most positions which are paid entirely by the Funds without co-payments, deductibles, or out-of-pocket expenses for covered services. We also offer tuition reimbursement, generous holiday, vacation, and sick leave, as well as a 401K plan.