Chief Clerk II

Description

Responsibilities

·         Data enter Provider’s credentialing information (i.e. applications, correspondence, spreadsheets and provider file folders) accurately and efficiently, as well as identify discrepancies that prevent a field from being data entered; update various provider and credentialing reports

·         Provide clerical support including but not limited to filing, copying, faxing, collating and scanning, inclusive of uploading scanned images into the Credentialing database

·         Receive provider recruitment forms through DMS to prepare them for entry into Cactus

·         Query Cactus database for bi-weekly submission to CAQH

·         Create, prepare and collate mailings to providers using Microsoft Office

·         Research, confirm and update various spreadsheets and download provider information from external websites

·         Respond to inquiries (telephonic or through other methods of communication) regarding receipt status of a provider file or the retrieval of a provider file

·         Update Excel spreadsheets concerning approved and delegated providers

·         Review and confirm providers are terminated from various provider systems

·         Perform additional duties and projects as assigned by management

Qualifications

·         High School Diploma or GED required, some College or Degree preferred

·         Minimum of two (2) years of clerical experience in a general office environment

·         Basic knowledge of Microsoft Excel and Word preferred

·         Working knowledge of provider databases (i.e. QNXT Medical, QNXT Dental, Cactus, DMS or Windows-based provider databases) preferred

·         Ability to navigate and perform basic internet searches

·         Ability to cross reference specific data sets and draw relevant conclusions

·         Ability to follow through on assignments

·         Excellent written and verbal communication skills

·         Detail oriented with the ability to multi-task and work well under pressure

·         May require some moderate lifting and the ability to stand for long periods of time to file or collate.

·         Must meet performance standards including attendance and punctuality

We offer extraordinary benefits including outstanding health, dental, pension and family benefits for most positions which are paid entirely by the Funds without co-payments, deductibles, or out-of-pocket expenses for covered services. We also offer tuition reimbursement, generous holiday, vacation, and sick leave, as well as a 401K plan.