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Quality Assurance Specialist (Pension) |
Requisition #: |
6721-6723 |
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Category: |
Non-Bargaining |
# of openings: |
3 |
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Job Classification: |
Non-Exempt |
Fund: |
1199SEIU Benefit and Pension Funds |
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Location: |
New York, NY |
Department: |
Pension |
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Pay Range: |
$57,800 - $72,300 |
Position Status: |
Permanent |
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Work Hours: |
M - F, 9:00 a.m. to 5:00 p.m. |
Employment Type: |
Full time |
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Workplace Arrangement: |
Hybrid |
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Description |
Responsibilities
- Review and authorize pension benefits for retired 1199SEIU members, surviving spouses, beneficiaries and their estates; ensure benefits are processed in compliance with Federal and Plan regulations
- Verify pension calculations and medical benefit entitlements for members who receive counseling; ensure members are informed of accurate pension and medical benefits due to them upon retirement
- Maintain counts of daily production including approvals and rejections for Quality Assurance Specialists; provide up to date information on daily production
- Generate and review written correspondence to members based on Plan provisions; accurately inform members of retirement benefit options or reasons for denials
- Counsel prospective retirees on pension and medical benefits as needed; provide information of various retirement options regarding payments and benefits
- Review and authorize re-calculation of pension benefits; adjust any underpayment or overpayment in pension benefits based on additional information obtained from members, employers or Social Security Administration
- Review and audit changes made by Pension Reconciliation Unit; ensure updated information has the proper authorization and signatures
- Perform additional duties and projects as assigned by management
Qualifications
- High School Diploma or GED required; Bachelor’s degree preferred
- Minimum four (4) years pension claims processing or pension counseling experience in a benefits environment required
- Comprehensive knowledge of pension administration, eligibility requirements, benefit provisions, and enrollment protocols required
- Excellent written and verbal communication skills required; able to work independently and in teams
- Solid background with pension auditing and compliance review desirable
- Basic skill level in Microsoft Word and Microsoft Excel preferred
- Able to perform data analysis, pension calculations and ability to navigate pension systems (Vitech V3)
- Excellent written and verbal communication skills required; able to work independently and in teams
- Superb time management skills required; ability to work well under pressure for timely payment of pension files, meet deadlines and department goals
- Positive work attitude and good interpersonal skills a must; able to maintain professional ethics in the performance of duties
- Proactive and analytical problem solver required; able to communicate with management and staff on complex issues
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We offer extraordinary benefits including outstanding health, dental, pension and family benefits for most positions which are paid entirely by the Funds without co-payments, deductibles, or out-of-pocket expenses for covered services. We also offer tuition reimbursement, generous holiday, vacation, and sick leave, as well as a 401K plan. |
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