Benefits Assistant

Description

Responsibilities

• Responsible for reconciling and processing Summer Day Camp and Holiday Program provider invoices
• Open, review and process, Summer Day Camp Reimbursement and Cultural Arts Stipend forms for member reimbursement and provider payments
• Reconcile, post and apply member co-payments to related programs, maintain members and provider payment files
• Respond to member and provider inquiries via email, fax and phone and assist walk-in members as needed
• Research and follow-up with members regarding copayments, outstanding balances and vendor disputes,
• Present at the service provider workshops and member trainings; and cross-train to assist with after school and day care voucher processing  
• Perform additional duties and projects as assigned by management

Qualifications

• High School Diploma required; Bachelor’s degree in Accounting/Business or equivalent years of experience preferred
• Minimum one (1) year of data entry experience and one (1) year of customer service experience with familiarity with basic accounting and business practice principles required
• Basic skill level in Microsoft Word and Excel and knowledge of KIDS, RightFax, SmartSheet preferred
• Excellent verbal and written communication skills; able to handle multiple priorities and work well under pressure and independently

We offer extraordinary benefits including outstanding health, dental, pension and family benefits for most positions which are paid entirely by the Funds without co-payments, deductibles, or out-of-pocket expenses for covered services. We also offer tuition reimbursement, generous holiday, vacation, and sick leave, as well as a 401K plan.