System Engineer II |
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Requisition #: | 6719 | Category: | Non-Bargaining | |
# of openings: | 1 | Job Classification: | Exempt | |
Fund: | 1199SEIU Benefit and Pension Funds | Location: | New York, NY | |
Department: | Network | Pay Range: | $123,800 - $154,800 | |
Position Status: | Permanent | Work Hours: | M - F, 9:00 a.m. to 5:00 p.m. | |
Employment Type: | Full time | Workplace Arrangement: | Hybrid | |
Description | ||||
Responsibilities · Design, implement, and maintain Citrix environments to meet organizational requirements. · Ensure high availability, scalability, and performance of Citrix solutions. · Maintain, monitor, and troubleshoot all issues related to application and database servers, including upgrades, patches, and operating system issues. · Maintain a healthy Windows Active Directory environment by reviewing and modifying group policies, logon scripts, and Active Directory permissions and security on the entire domain. · Collaborate with network engineering, business application, and database administration units to ensure server and system resources are meeting business demands. · Support and deploy Information Security (IS) system guidelines to a secure Information Technology (IT) infrastructure. · Act as the technical lead for the IT Engineering team. Handle escalated helpdesk issues; provide support and offer technical advice on Citrix, Windows, VMware, and related issues. · Identify and resolve Citrix-related issues promptly to minimize downtime. · Conduct root cause analysis for recurring problems and implement preventive measures. · Perform additional duties and projects as assigned by management.
Qualifications · Bachelor’s degree in Computer Science, Information Technology, or equivalent years of experience required. · Minimum five (5) years experience in Windows and/or Unix/Linux operating system administration. · Minimum three (3) years experience with VMware and Citrix VAD required. · Experience with Citrix Virtual Apps and Desktops (Required, and v1906 and above preferred). · Extensive experience with Citrix Application Layering (and/or similar application layering technology) · Extensive experience with Citrix Provisioning Services · Expert level proficiency with Windows 2016, 2019, 2022 Group Policy and Active Directory, solid understanding of Active Directory design and implementation. · Experience with Ivanti UWM (formerly AppSense) v2018 and above preferred (Experience with other profile management solutions acceptable). · Working knowledge of Citrix ADC and ADM a plus. · Experience with thin clients and their management (Dell Wyse and Wyse Management suite or Elux). · Exchange Online / Office365 Management a plus. · Understanding of IT Service Management terms and processes. · Citrix certifications are a plus. · Vision and leadership skills with the ability to troubleshoot complex issues and provide solutions. · Ability to establish and maintain positive working relationships with other team members, unit directors, upper management, technology leaders, and support staff on as enterprise-wide basis. · Excellent written and verbal communication skills; ability to articulate vision, direction, requirements, and priorities. · Must be able to participate in 24/7 on-call rotation schedule. | ||||
We offer extraordinary benefits including outstanding health, dental, pension and family benefits for most positions which are paid entirely by the Funds without co-payments, deductibles, or out-of-pocket expenses for covered services. We also offer tuition reimbursement, generous holiday, vacation, and sick leave, as well as a 401K plan. |
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