Responsibilities

• Provide administrative and office support to the Senior Manager and Manager.

• Enter data into databases and various platforms and process reimbursement requests.

• Provide daily logistical and administrative support to managers and the department.

• Answer, screen, and direct calls from Funds participants and members to the appropriate staff within the unit.

• Provide informed responses to member inquiries.

• Prepare expense reports by collecting receipts and other information verifying payments made.

• Manage calendars, including scheduling appointments and meetings and coordinating travel arrangements.

• Enter invoices in Oracle for processing.

• Prepare for meetings by organizing meeting materials, equipment, technology, space, refreshments, and more.  

• Take meeting minutes and follow up on action items.

• Assist in streamlining and facilitating provider workshops and events.

• Prepare, maintain and update documents, reports, presentation materials, departmental processes and documents such as our schedule of assignments.

• Bolster reports, memos and correspondence through data and statistical compilation, final proof reading/editing and enhance presentation material.

• Perform additional duties and projects as assigned by management

Qualifications

• High School Diploma required.

• Minimum one (1) years of experience in an administrative support capacity to management in a corporate/office environment.

• Bilingual speaking (Spanish, Creole) preferred.

• Project coordination and office management experience preferred.

• Proficient in Microsoft Office applications (Excel, Word, Outlook, etc.).

• Excellent interpersonal and communication skills – oral, written and listening.

• Strong computer and Internet research skills.

• Basic knowledge of records management.