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Digital Strategy Workforce Expert
|Location:||United States of America|
|City/Cities Location Details:||Washington, D.C., Remote|
Scope of Work
Digital Strategy Workforce Expert
Digital Frontiers is a $75 million buy-in mechanism available to USAID Bureaus and Missions from 2017-2022. DAI implements the Digital Frontiers project, which works closely with USAID’s Bureau for Development, Democracy, and Innovation (DDI); the Technology division within the Innovations Technology, and Research Hub (ITR/T); USAID missions; the private sector; civil society organizations; and international and local development organizations to identify successful and sustainable digital development approaches and scale their impact globally. USAID Missions and other operating units can “buy-in” to Digital Frontiers and fund the Digital Frontiers team to design and implement digital development projects. Digital Frontiers currently implements 43 of these buy-in projects; each with a unique scope and client within USAID.
In April 2020, USAID released its first-ever Digital Strategy. The Strategy charts an Agency-wide vision for development and humanitarian assistance in the world’s rapidly evolving digital landscape. The Strategy’s goal is to achieve and sustain open, secure, and inclusive digital ecosystems that contribute to broad-based, measurable development, and humanitarian assistance outcomes. USAID’s Digital Strategy has two core, mutually-reinforcing objectives: 1) improve measurable development and humanitarian assistance outcomes through the responsible use of digital technology in USAID’s programming; and 2) strengthen the openness, inclusiveness, and security of country-level digital ecosystems. By adopting a systems approach to understanding the digital landscape, grounded in USAID’s Digital Ecosystem Framework, USAID and its partners are able to responsibly harness the opportunities and mitigate the risks associated with digital technology.
Digital Frontiers played a key role in supporting the development and launch of the Digital Strategy and continues to play an integral role in its implementation. With ITR/T leading the process, Digital Frontiers works closely with the ITR/T team to ensure a thorough, thoughtful, and consensus‐led process for the implementation of the various Digital Strategy initiatives.
Years 1 and 2 of Digital Strategy implementation focused on foundation-building while Years 3-5 will focus on scale. One priority area has been building the USAID of tomorrow through a number of human resources efforts that elevate the integral role of digital technology within USAID and the development community more broadly. These include:
The next phase of creating the “USAID of Tomorrow” is to build digital competencies into Agency’s Cross-Functional Competencies and Proficiency Maps, and individual backstops. As described in the Civil Service, Foreign Service, and Foreign Service National Competency and Proficiency Catalog, a competency is “an observable and measurable knowledge, skill, ability and behavior essential to an individual’s or organization’s occupational job function”. They describe the work and requirements for successful completion of work and are meant to focus on the larger results of the work rather than the process used to obtain those results.
USAID engages in a competencies management approach to ensure its workforce is able to meet the requirements of their roles and to identify and exercise the right types of growth opportunities. However, digital competencies have not been fully considered and included in this approach as of yet which is an acknowledged gap in this approach.
Digital Frontiers seeks a Digital Strategy Workforce Expert to lead a consultative process with Agency stakeholders to develop and integrate appropriate digital competencies for (1) Cross-Functional Competencies and Proficiency Maps, and (2) Individual backstops.
The Digital Strategy Workforce Expert must have strong knowledge of USAID’s internal processes, competencies structure, backstops, and HCTM. The candidate is not required to be familiar with digital development or digital technology; extensive experience with USAID’s foreign service is required.
The Digital Strategy Workforce Expert will work closely with USAID’s Technology Division and HCTM in the development and integration of Digital Competencies as part of the DAI Digital Frontiers team. Tasks will include the following:
The consultant will report to Digital Frontiers’ Digital Strategy Project Director, Erica Bustinza.
TIMEFRAME AND LOE
This scope of work will not exceed 70 days during the period of July 1, 2022 – January 1, 2023 with possibility to extend.
Location: Flexible. The Digital Strategy Workforce Expert must be available to work Eastern Standard Time (EST) hours (at least partially.)
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