Laundry Attendant

Description

Summary: 

The Laundry Attendants primary reponsibility is to work effieciently to produce a high quality of various linen products throughout their shift to ensure availability of all items to room attendants for guest rooms. They are to demonstrate the G.U.E.S.T and L.E.A.D.E.R at all times when interacting with guest to ensure a positive experience.

Supervisory Responsibilities: 

• No direct  reports

Travel Required:

• N/A

Experience / Education / Certifications:

1. High School diploma/GED - preferred
2. Previous laundry experience - required

Essential Duties / Tasks / Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.

90% - Laundering & Cleaning

• Arrive to work on time and in proper uniform
• Arrive to work with a positive attitude
• Sorting Linen according to charted guidelines
• Load/Wash linen according to weighted guidelines and pre-set formulas/cycles
• Fold a variety of linen to meet quality assurance standards
• Inspect/re-wash/ discard linen on an as necessary basis under supervision and report discard accurately on a monthly basis for inventory control
• Record daily log of wash cycles for month end reporting
• Work efficiently to ensure productivity standards are being maintained throughout work day
• Sweep and mop laundry room daily as needed and as daily railroad schedule dictates
• Clean and maintain tools and machinery as necessary and as daily railroad schedule dictates
• Follow all policies and procedures per GP Handbook and departmental requirements
• Adhere to all safety procedures
• Practice safe handling of soiled linen
• Wear proper footwear

 5% - Guest Service

• Ensures positive guest experience by utilizing the GUEST service standards and LEADER recovery steps
• Respond promptly to internal/external guest needs/requests   

5% - Departmental Training & Meetings

• Participate in daily line-up and regular training/departmental meetings

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