The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and artful experiences with a Bohemian twist. The collection’s captivating hotels feature curated art and are located in culture-rich destinations. And our Grand Performers deliver the brand in extraordinary ways, inviting guests to wander so they may be inspired.

Public Area Attendant
Location: JW Marriott Savannah Plant Riverside District - Savannah, Georgia
Job Title: Public Area Attendant
Employment Status: Full-Time
Pay Type / FLSA Status: Hourly (Non-Exempt)
Available Shift: 2nd (Mid Day / Evening)
# of Openings: 2
Requisition Number: 6312

Description

Purpose / Objective

The Public Area Attendant’s primary responsibility is to execute and maintain the overall cleanliness of all public areas of the hotel. The Public Area Attendant is to act as an ambassador of the hotel by providing any and all information requested by guests including hotel amenities, area attractions, and restaurants. They demonstrate G.U.E.S.T and L.E.A.D.E.R at all times to ensure a positive experience.

Essential Functions / Responsibilities / Tasks

Core duties and responsibilities include the following.

  • Ensures positive guest experience by utilizing the GUEST service standards and LEADER recovery steps.
  • Arrive to work on time and in proper uniform.
  • Arrive to work with a positive attitude.
  • Participate in daily line-up and regular training/departmental meetings.
  • Clean all Guest/public areas of the hotel with the proper chemicals/tools according to hotel standards to ensure a positive Guest experience.
  • Follow daily railroad schedule of assigned tasks to ensure all areas are cleaned and maintained properly.
  • Vacuum and dust as needed.
  • Empty trash containers in all public areas/café/executive offices on throughout day and according to railroad schedules.
  • Replenish/refresh public area restrooms/fitness center/pool deck throughout day to ensure adequate supplies for guest use.
  • Adhere to safety guidelines.
  • Respond promptly to guest requests.
  • Manage time efficiently to meet commitments.
  • Performs other related job duties as assigned.

Supervisory Responsibilities: 

  • No direct reports

Minimum Qualifications  (Education, License, Certifications, Experience)

  1. High School diploma/ GED - preferred
  2. Customer Service experience – required
  3. Previous housekeeping experience - preferred

Physical Demands:

  • Afternoon shift availability
  • Lift a minimum of 50 pounds
  • Push a room cart filled with all supplies necessary to perform job; up to 50 pounds
  • Push a vacuum cleaner
  • Reaching high above head (dusting)
  • Crouching/kneeling (bathtubs, showers, floors)
  • Grasping
  • Climbing (some rooms are multi-story & require climbing of stairs)

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