Care Coordinator

Competition #: 2023-NU-002555
Department/Unit: Long Term Ventilation
Job Status: Permanent, Full-Time
Hours of Work (shifts): Days (Mon-Fri); Additional onsite coverage required as needed
Employee Group: Non-Union
Salary Range: N/A

Description


Join our patient care team, where compassion meets excellence! Explore our integrated campus to learn more. 

Job Overview: 

Oversee end-to-end patient care, ensuring optimal length of stay and occupancy rates are achieved.

Accountabilities:

  • To ensure comprehensive patient care management, including assessment for appropriate admission, coordination of services from pre-admission to post-discharge, and ongoing support for patients and families.
  • This involves managing occupancy rates, patient flow, clinical documentation, and fostering community partnerships while meeting length of stay and occupancy rate targets.
  • Provide clinical leadership, contribute to program development and research, participate in committees, and prioritize patient-focused, culturally appropriate care.
  • Liaise with referring agencies and provide ongoing support/education during the pre-admission phase using Resource Matching and Referral (RM&R).
  • Co-ordinate the care of clients from pre-admission to post-discharge, regularly assessing needs such as psycho-social support for the patient and family as well as funding support while meeting length of stay and occupancy rate targets.
  • Ensure timely and appropriate clinical documentation in the electronic patient record (EPR).
  • Develop strong relationships community providers to facilitate   partnerships between patients, family, inpatient clinical team and referring agencies (e.g. Toronto Public Health).
  • Refer and coordinate consultant / discipline involvement as needed.
  • Support collection of clinical utilization data in collaboration with Service Manager.
  • Provide resource clinical leadership for the interprofessional team.
  • Provide leadership in program evaluation, program development and research as appropriate.
  • Participate in internal and external committees.
  • Partner with Service Manager to ensure clinical service goals are addressed.

Qualifications:

  • Bachelor’s degree in a clinical discipline
  • Registration with appropriate regulatory college or eligibility for same and a member of relevant professional association/network preferred
  • Minimum of 4 years clinical professional background in a healthcare environment
  • Demonstrated clinical assessment skills including the ability to assess clients from pre-admission to post discharge
  • Knowledge of external agencies (e.g., Toronto Public Health) and resources (e.g., alternate discharge locations)
  • Demonstrated ability to partner and work effectively with all levels of staff, the interprofessional team, physicians, patients, families and external agencies
  • Demonstrated ability to deal with complex mental health and behavioral issues
  • Ability to maintain effectiveness in varying environments and with different tasks, responsibilities and people
  • Demonstrated knowledge of and ability to provide patient centred care. Demonstrated organizational, problem solving, interpersonal, coaching, negotiation and facilitation skills.
  • Strong organizational skills to work independently in an unstructured, demanding environment
  • Ability to work a flexible schedule
  • Strong Windows based computer skills e.g. Microsoft Office Suite
  • Fluency in a language other than English an asset
  • Experience in a hospital & rehabilitation setting 


West Park Healthcare Centre employees are required to be fully vaccinated as a condition of hire in accordance with the hospital’s COVID-19 Immunization Policy. Accommodations to this requirement under the Ontario Human Rights Code may be available subject to supporting evidence.

At West Park Healthcare Centre, we are committed to fostering an inclusive and accessible environment, an important part of living our brand. We are dedicated to building a workforce that reflects the diversity of the community. 

Our accessible employment practices are in compliance with the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please indicate this in your cover letter. For further assistance please contact the Human Resources Department at recruitment@westpark.org or call (416) 243-3600 extension 4637.

 

Join our team and help patients reclaim their lives at West Park Healthcare Centre!





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