Unit Clerk

Description

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Job Overview:

Provide reception/clerk function for patients and act as a key communicator with patients, families, physicians, clinicians and other related departments/services scheduling appointments for diagnostic testing and physician consultation as well as preparation and coordination of TB and Respiratory Clinics.

Accountabilities:  

• Provide reception duties and other clinic support to the Respirologist, Nurse Practitioner and/or team members while being sensitive to the needs of a multicultural patient population that often speaks no or limited English
• Coordinate, schedule and confirm appointments with patients and enter all TB and Respiratory Clinic appointments including all laboratory testing into EPR
• Set-up, maintain and file all TB & Respiratory Clinic patient charts
• Maintain TB Clinic visit statistics and workloads (TB vs Respiratory).
• Perform other unit clerk duties as assigned including answering phones, photocopying, ordering clinic supplies, if not in contradiction with job purpose
• Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:
  • Compliance with the safety standards of the Centre and applicable legislation.
  • Identification and prevention of safety issues and problems.
  • Taking corrective action, where possible.
  • Attendance at safety meetings/training/updates in accordance with Centre’s standards
• Ability to work in a manner that exemplifies the core values of West Park Healthcare Centre: Excellence, Respect, Trust, Collaboration, and Accountability.
• Evidence of good performance history and attendance record

Key Qualifications: 

• Preferred completion of a Medical terminology course & Certificate in Medical transcription
• Minimum High school Diploma required and Completion of a medical terminology course
• Experience in a health care setting
• Required Minimum 2 years office experience
• Good interpersonal, organizational and communication skills (both written and verbal)
• Required Basic Microsoft Office Skills
• Ability to work independently without supervision
• Ability to prioritize workload within a multi-task environment with multiple demands
• Evidence of satisfactory attendance and punctuality
• Preferred knowledge of Electronic Patient Record

West Park Healthcare Centre employees are required to be fully vaccinated as a condition of hire in accordance with the hospital’s COVID-19 Immunization Policy. Accommodations to this requirement under the Ontario Human Rights Code may be available subject to supporting evidence.

At West Park Healthcare Centre, we are committed to fostering an inclusive and accessible environment, an important part of living our brand. We are dedicated to building a workforce that reflects the diversity of the community. 

Our accessible employment practices are in compliance with the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please indicate this in your cover letter. For further assistance please contact the Human Resources Department at recruitment@westpark.org or call (416) 243-3600 extension 4637.

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