Physiatry Unit Clerk

Description

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Job Overview:

Provide reception function for patients and act as a key communicator with patients, families, physicians, clinicians and other related departments/services scheduling appointments for diagnostic testing and physician consultation as well as preparation and coordination of Physiatry Clinics.

Accountabilities:  

• Coordinate, schedule and confirm all Physiatry clinic visit appointments using the Electronic Patient Record (EPR) and Total Solutions (TS) appointment booking software.
• Set-up and maintain patient charts in accordance with Centre policy.
• Send clinic-related requisitions and e-mails, update calendars.
• Maintain manual/computerized systems for tracking information such as quality assurance data.
• Perform other unit clerk duties as assigned, if not in contradiction with job purpose.
• Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:
  • Compliance with the safety standards of the Centre and applicable legislation.
  • Identification and prevention of safety issues and problems.
  • Taking corrective action, where possible.
  • Attendance at safety meetings/training/updates in accordance with Centre’s standards.
• Ability to work in a manner that exemplifies the core values of West Park Healthcare Centre: Excellence, Respect, Trust, Collaboration, Accountability.

Key Qualifications: 

• High School Diploma
• Minimum 2 years office experience 
• Experience in a health care setting and knowledge of medical terminology preferred
• Proficiency in MS Office
• Knowledge of electronic patient record and scheduling software considered an asset
• Excellent interpersonal, organizational and communication skills (both written and verbal)
• Basic Microsoft Office Skills
• Ability to work independently without supervision in a fast-paced environment
• Ability to prioritize workload within a multi-task environment with multiple demands
• Evidence of satisfactory attendance and punctuality
• Knowledge of Electronic Patient Record, Total Solutions Scheduling Software preferred

West Park Healthcare Centre employees are required to be fully vaccinated as a condition of hire in accordance with the hospital’s COVID-19 Immunization Policy. Accommodations to this requirement under the Ontario Human Rights Code may be available subject to supporting evidence.

At West Park Healthcare Centre, we are committed to fostering an inclusive and accessible environment, an important part of living our brand. We are dedicated to building a workforce that reflects the diversity of the community. 

Our accessible employment practices are in compliance with the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please indicate this in your cover letter. For further assistance please contact the Human Resources Department at recruitment@westpark.org or call (416) 243-3600 extension 4637.

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