Position Description

BASICS Consultant - Open Source Community Management & Documentation
Location Remote
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The BASICS Specialist in Open Source Community Management and Documentation will work closely with open source tool teams to nurture and grow a community of developers and contributors that will further long-term sustainability for the tools.

About BASICS Specialists:

Internews' BASICS project (Building Analytical and Support Infrastructure for Critical Security tools) is improving the sustainability of critical open source privacy and security tools by building ties between tool teams and the communities they serve. Many powerful and widely used open source security and privacy tools are maintained by individuals or small groups of volunteers who are often under-resourced, lack the ability to receive grant funding, and do not have the means to hire additional support to advance their project's goals.

Internews will place skilled individuals with open source tool teams as contributing specialists who will help address tool needs. Contributing specialists will be supervised and supported by Internews and connected with a partner from the tool team(s) for mentoring and coordination.

Internews is a very diverse organization globally. We value the perspectives that result from the inclusivity of different voices, and the foundation of our work is to support free and open communications between all people. We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We are an EEO employer and strongly encourage people from all backgrounds to apply for any of our open positions.

Scope of Work

This is a paid position on a 3-month full-time contract. The expected Level of Effort for the Specialist will be 40 hours per week contributing to activities such as the following:

Onboarding New Contributors & Documentation Improvements

  • Develop and oversee onboarding process for new contributors
  • Conduct an audit of existing documentation available for contributors to identify gaps
  • write new and improve existing documentation
  • Develop user stories and write user documentation built around these stories

Contributor Recruiting

  • Encourage people to engage with the project and encourage people who are already peripherally engaged (e.g. via IRC/Matrix/Twitter) to get actively involved, with a focus on underrepresented groups.
  • Contribute content and/or structural changes to the website to achieve the above goals (not necessary to do the coding itself, more the structural and content aspects).
  • Publicize opportunities to participate in tool development to potential contributors over public channels.
  • Send regular project updates and publicize opportunities to participate in the tool's contributor community over email, social media and other public channels.

Issue Triage & Prioritization

  • Help triage Issues and Pull Requests for all tool repositories, with emphasis on community contributions
  • Recommend process improvements in areas such as issues triage and priotization
  • Develop methods for automating reminders about aged issues or PRs that require follow-up
  • Review, organize, and curate old issues to make them accessible for external contributors to resolve
  • Interacting with users of varying technical levels to respond to issues


  • Lead publicity and awareness raising with the community when new features are released
  • Build knowledge of the tool among developers, trainers, and users
  • Support tool maintenance in ensuring key messaging gets out to the audience of users


The specialist should have:

  • Strong technical writing skills
  • Enthusiasm for community engagement
  • Experience contributing to Open Source security tools and familiarity with collaboration platforms like GitHub or GitLab


  • Prior experience in community management roles
  • Prior experience in communications and/or marketing
  • Lived experience in Internet environments facing challenges emerging from electricity and bandwidth limitations, censorship, surveillance, and other oppressive, anti-open-internet activities.

The specialist should demonstrate enthusiasm for Open Source software, excitement to learn, and commitment to freedom of speech and journalist safety.

Tools the BASICS Specialist will be supporting include:

Briar is a messaging app designed for activists, journalists, and anyone else who needs a safe, easy, and robust way to communicate. Unlike traditional messaging apps, Briar doesn't rely on a central server - messages are synchronized directly between the users' devices. If the internet's down, Briar can sync via Bluetooth or Wi-Fi, keeping the information flowing in a crisis. If the internet's up, Briar can sync via the Tor network, protecting users and their relationships from surveillance.

The MISP threat sharing platform is a free and open source software helping information sharing of threat intelligence including cyber security indicators. MISP helps in gathering, sharing, storing and correlating Indicators of Compromise of targeted attacks, threat intelligence, financial fraud information, vulnerability information or even counter-terrorism information.

Umbrella is the only security handbook you'll ever need in a free, open source app. It's up-to-date information you can trust. And it's always in your pocket.


To apply, please submit your resume and a cover letter. Please enter ‘1234’ in the Annual Salary required field when submitting your application. You will be asked to provide your Hourly Rate before submitting your application.

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