Position Description

System Engineer (Public Sector/Transport)
Job Code 16293
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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  • Technical specialist for Ticket Service Provider, providing support to O&M Team in ensuring Ticketing Machines maintain a high level of availability, reliability and performance.
  • Manage, monitor and track asset performance, life cycle of new and existing systems and infrastructure. 
  • Develop and maintain Asset Information Systems such as its Asset Register, SOP and Maintenance Records are updated accordingly into Maintenance Management System (MMS) software. Function as a System Admin and provides technical advice to users of MMS software
  • Coordinate and work with O&M Team and Fault Coordination Centre (FCC) Team in
    • monitoring systems and infrastructure availability
    • conducting root cause analysis and propose solutions to improve availability, reliability and performance
  • Monitor and test application performance for potential issues and bottlenecks, identify possible solutions and work with relevant stakeholders such as O&M Team and IT developers to implement those fixes
  • Supports Ticket Service Provider in all related issues (inclusive of IT) relating to Ticketing Machines and Monitoring Control Workstation (MCW) such as Security, Data backup and Redundancy Strategies
  • Participate in the design of information and operational support systems with internal and external stakeholders such as
    • taking lead as coordinator to ensure relevant stakeholders attend Generation Meeting, User Acceptance Test and Review
    • Coordinate with FCC Team in the deployment of correct parameters to Production Ticketing Machines.
  • Provide Second Line and Third Line Maintenance Support to O&M Team in ensuring a high level of availability, reliability and performance is achieved
  • Supports O&M team to perform Asset Integrity Assessments and capture asset conditions
  • Perform any other duties as instructed by Management.


  • Degree in Electronic/Mechanical/Electrical Engineering or related discipline
  • 2–3 years of relevant work experience in a similar industry
  • Working experience in Automatic fare collection (AFC) system is an added advantage
  • Able to work independently and in a team in a challenging environment


We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Lim Zi Cheng  |   Registration No:  R2089949

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