Technical specialist for Ticket Service Provider, providing support to O&M Team in ensuring Ticketing Machines maintain a high level of availability, reliability and performance.
Manage, monitor and track asset performance, life cycle of new and existing systems and infrastructure.
Develop and maintain Asset Information Systems such as its Asset Register, SOP and Maintenance Records are updated accordingly into Maintenance Management System (MMS) software. Function as a System Admin and provides technical advice to users of MMS software
Coordinate and work with O&M Team and Fault Coordination Centre (FCC) Team in
monitoring systems and infrastructure availability
conducting root cause analysis and propose solutions to improve availability, reliability and performance
Monitor and test application performance for potential issues and bottlenecks, identify possible solutions and work with relevant stakeholders such as O&M Team and IT developers to implement those fixes
Supports Ticket Service Provider in all related issues (inclusive of IT) relating to Ticketing Machines and Monitoring Control Workstation (MCW) such as Security, Data backup and Redundancy Strategies
Participate in the design of information and operational support systems with internal and external stakeholders such as
taking lead as coordinator to ensure relevant stakeholders attend Generation Meeting, User Acceptance Test and Review
Coordinate with FCC Team in the deployment of correct parameters to Production Ticketing Machines.
Provide Second Line and Third Line Maintenance Support to O&M Team in ensuring a high level of availability, reliability and performance is achieved
Supports O&M team to perform Asset Integrity Assessments and capture asset conditions
Perform any other duties as instructed by Management.
Degree in Electronic/Mechanical/Electrical Engineering or related discipline
2–3 years of relevant work experience in a similar industry
Working experience in Automatic fare collection (AFC) system is an added advantage
Able to work independently and in a team in a challenging environment
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lim Zi Cheng | Registration No: R2089949