Position Description

Order Management, Project (West, Oracle, LC, Up to $5.2K)
Job Code 16392
Job Placement Location Singapore
Apply Now
  • A well-established Industrial Automation industry.


  • Ensures that customer receives their orders on time and shipment commitment targets are met.
  • Provides fast order acknowledgement to Sales Offices, Local Business Partners or End Customers with realistic delivery dates and accurate prices.
  • Ensures that customer receive a revised order acknowledgement immediately once if there are any revised factory completion dates or changes in the order prices.
  • Participates in Project Manager Internal Kick off Meetings for Project Orders.
  • Commits the lead time needed to book and complete the order to Project Manager.
  • Single Point of Contact from the factory for Project Manager on project order statuses.
  • Responds promptly to Project Manager’s inquiries and proactively update the Project Manager if there are any delays in deliveries.
  • Acquires proforma invoice, packing instructions and shipping release from Project Managers or Sales Offices to release orders for shipment.
  • Represents Project Manager to participate in Project Review.
  • Coordinates Customer Inspection in the factory if Project Manager is not physically present in the factory.
  • Project Order Coordination with Factory.
  • Chairs project order review meetings with various functional teams in the factory to review order statuses and mitigate delivery risks.
  • Provides feedback to Order Screening Team to ensure technical unclean that is detected after booking is being addressed quickly.
  • Expedites relevant functional groups immediately when there are any potential order delays.
  • Communicates customer change order requests to the factory and ensure that the changes are executed.
  • Communicates effectively with Singapore factory on customer’s delivery date pull in or push out requests.
  • Ensures that factory completes the order by committed date and ready for customer inspection.
  • Coordinates with the shipping team to ensure that the order is packed on the committed packing date.
  • Participates actively in continuous improvement initiatives that helps achieve Key Performance Indicator goals.
  • Ensures compliance of workplace safety rules, including but not limited to the usage of a personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/health at work, as needed.​


  • Bachelor’s Degree in Engineering or Business Management.
  • Minimum 4 years' relevant experience in Order management, Customer Service, Project Management; in a Manufacturing industry.
  • Excellent written and verbal communications skills.
  • Experience chairing and facilitating cross functional meetings.
  • Strong problem-solving skills.
  • Ability to work under pressure in a fast pace working environment.
  • Proficient in Microsoft Excel.
  • ERP knowledge and proficiency (e.g. Oracle, JDE).
  • Possess Shipping Inco-Terms knowledge.
  • Basic sales contract terms and conditions knowledge (e.g. Bank Guarantee, Letter of Credit).

Other Information:

  • Working Location: Pandan Crescent.
  • Working Hours: Mondays to Fridays, 8.30am to 5.30pm.
  • Critical: Due to the organization's affirmed support and commitment to developing a Singaporean core, this role is only available to Singaporeans.

To apply, please visit www.gmprecruit.com and search for Job Reference: 16392.
To learn more about this opportunity, please contact Novita Tan at novita.tan@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Novita Tan | Registration No: R1220374

Back Apply Now