Position Description

QA Director
Job Code 16835
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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On behalf of our client who is IT Consulting Service Provider specializing in solutions for governance administration, compliance management, and data governance requirements, we are sourcing for a motivated QA Director.


The QA Director will be responsible for managing Quality assurance of the company’s product stack and project implementations. This will include incorporating best practises, quality assurance industry standards, understanding challenges faced by implementation teams and pain points of different stake holders.

Key Responsibilities

  • Good understanding of Identity Management domain.
  • Implementing industry standard QA practises across company’s projects.
  • Experience in both Manal and Automation test management.
  • Expediting automation testing to ensure robust product and reduce the manual effort.
  • End-to-end quality assurance plan for new product stacks. Manage quality assurance activities with internal reporting and audits.
  • Interpret, build upon, and comply with defined quality assurance standards.
  • Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines.
  • Plan, execute, and oversee inspection and testing to confirm quality conformance to specifications and quality deliverables.
  • Carefully maintain complaint and non-conformance processing through records and tracking systems, including root cause and corrective actions
  • Analyse and investigate product complaints or reported quality issues to ensure closure in accordance with QA guidelines.
  • Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development
  • Guiding QA teams during SIT and UAT to ensure best quality deliverable by achieving 100% test coverage.
  • Provide training and support to quality assurance team on systems, policies, procedures, and core processes.
  • Deriving and validating the effort required to deliver upcoming projects/CR.
  • Managing the QA resource pool to ensure balance between project and product teams.
  • Understanding the pain points of customers and provide guidance to product QA team to think from customer centric perspective.
  • Improvising the documentations to ensure effective QA model implementation.
  • Pursue continuing education on new solutions, technology, and skills.



Skills and Qualifications

  • Master’s degree
  • 10+ years of experience in implementing Quality Assurance
  • In depth knowledge of quality assurance terminology, methods, and tools
  • Professional certification, such as ISTQB, Quality Engineer, or Quality Auditor
  • Expertise in STLC
  • Analytical, problem-solving, and decision-making skills
  • Demonstrated knowledge of testing best practices, version control practices and defect management practice



Additional Information

  • Perm position
  • Client has no work pass application quota, applicants who need work passes NEED NOT apply
  • Singaporean preferred


How to Apply?

Please send your updated CV in MS Words format to christopher.wong@gmprecruit.com.


We regret that only shortlisted candidates will be notified.


GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793 |   EA Personnel:  Christopher Wong   |   Registration No: R1104673

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