Position Description

Product Manager (Semicon Backend)
Job Code 16951
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Responsibilities

Technical Product Management

  • Support R&D during project phase (clarification of requirements, specifications, design reviews etc..)
  • Scouts and reports new product ideas and innovation with the goal to enhance the product and service portfolio
  • Provides support  for MMA  model introduction (launching, demo, Semi shows)
  • Conducts feasibility studies and sample bonding
  • Engages in R&D projects during product definition / requirement engineering, In-house and customer testing
  • Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, the R&D team and the different regional support centers
  • Defines SW requirements (JIRA) for new modules and features (Requirement Engineering)
  • Conduct training on existing and future MMA platforms to Internal/FSE and Customer

Pre- & After Sales Support

  • Conducts evaluations, benchmarks and demos
  • Support Sales and CPMs during Pre-Sales activities
  • Establishes good customer relationship on technical level with all key accounts assigned
  • Provides Technical Info and Updates to CPMs and Sales

Technical Support, 2nd Level support

  • Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Field Service Engineer in Asia (2nd level support)
  • Investigates issues at customer site and supports Engineering team (Software & Hardware) for fast and short time to solution

Know How Transfer

  • Troubleshoots and maintains demo equipment if necessary
  • Supports Documentation and Manual writing activities

 

Requirements

  • Experience as a support engineer in Semiconductor Backend Industry
  • Diploma or degree in Mechanical- Electrical or Mechatronic Engineering
  • Experience in a complex Technical environment and Product Support environment with customer engagement
  • Very good command of English (spoken & written)
  • Very strong analytical skills and communication skills
  • High level of assertiveness
  • High degree of flexibility required
  • Good behavior in customer relations
  • Travel readiness up to 50%

 

Additional Information:

  • Backend Semiconductor OEM
  • Located at West

 

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Lim Zi Cheng  |   Registration No:  R2089949

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