Position Description

Backend Regional Product Manager (Semicon Equipment)
Job Code 16954
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Technical Product Management

  • Support R&D during project phase (clarification of requirements, specifications, design reviews etc..)
  • Scouts and reports new product ideas and innovation with the goal to enhance the product and service portfolio
  • Provides support  for MMA  model introduction (launching, demo, Semi shows)
  • Conducts feasibility studies and sample bonding
  • Engages in R&D projects during product definition / requirement engineering, In-house and customer testing
  • Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, the R&D team and the different regional support centers
  • Defines SW requirements (JIRA) for new modules and features (Requirement Engineering)
  • Conduct training on existing and future MMA platforms to Internal/FSE and Customer

Pre- & After Sales Support

  • Conducts evaluations, benchmarks and demos
  • Support Sales and CPMs during Pre-Sales activities
  • Establishes good customer relationship on technical level with all key accounts assigned
  • Provides Technical Info and Updates to CPMs and Sales

Technical Support, 2nd Level support

  • Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Field Service Engineer in Asia (2nd level support)
  • Investigates issues at customer site and supports Engineering team (Software & Hardware) for fast and short time to solution

Know How Transfer

  • Troubleshoots and maintains demo equipment if necessary
  • Supports Documentation and Manual writing activities

 

Requirements:

  • Minimum 5 years in complex Technical Product Support environment with customer engagement skills 
  • Experience within semiconductor backend Industry
  • Diploma/ / Degree in Mechanical, Electrical or Mechatronic Engineering
  • Experience within semiconductor backend industry
  • Moderately high regional travelling required

 

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Tan Wai Peng  |   Registration No: R1104671

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