Position Description

Desktop Support Executive / Operator (End-users / 5.5 days / CBD / Perm)
Job Code 17032
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
Apply Now

Responsibilities:

 

  • Providing IT support to end-users on the utilization of desktop and applications.
  • Provide phone and onsite support where required.
  • First level helpdesk support to end users.
  • Assist in documentation of processing and logging of issues across all applications/systems support.
  • Primary backup cover in the absence of operator to run end of day (EOD) processing and backup.
  • Work with the team to manage the network and systems with focus on ensuring availability of Core Banking Systems and peripheral support systems.  

 

Requirements:

 

  • Diploma in Info Technology with at least 3-5 years’ experience in helpdesk support, or Higher NITEC in IT Systems and Network or similar with at least 5 years of relevant working experience.
  • Experienced in end-users desktop support.
  • Able to commit on shifts when required and work on 3 Saturdays a month.
  • Team Player with good interpersonal and communication skills.

 

Additional info:

 

  • This is a permanent role, for financial institution in CBD area
  • Working hours (normal): Mondays to Friday :  8.45am to 5pm, Saturdays : 8.45am to 1pm
  • Interested candidates must be open to afternoon shift schedules (pre-planned): Mondays to Friday: 1pm to 9pm, Saturdays : 12pm to 6pm

 

To apply, please visit www.gmprecruit.com and search for Job Reference: 17032

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com  

We regret that only shortlisted candidates will be notified.

 

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   EA Personnel: Lai Yingying   |   Registration No: R1110239

 

Back Apply Now