Position Description

Customer Care Specialist (Electronics | SAP | $4K)
Job Code 17254
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Company : Electronics manufacturing MNC

Working hours : Monday – Friday, 8.30am – 5.30pm

Portfolio : Provide professional customer service for pre-sales and/or post-sales activities

Responsibilities:

  • Work closely with various teams to handle pre-sales and/or post-sales functions
  • Handle customer’s request and prepare various documents for order fulfilment, material returns and exchanges
  • Update order records into SAP system and track status of parts return as well as delivery schedules
  • Maintaining records of returns, order schedule change, changes in Spares Parts pricing and resolving return credit problems
  • Other duties as assigned by manager

Requirements:

  • Diploma in Logistics Management or equivalent.
  • Candidate with no prior experience are welcomed to apply.
  • Possess at least 2 years of customer service support experience
  • Strong interpersonal and communication skills
  • Able to perform multitasking under fast paced environment
  • Good stress management

To apply, please visit www.gmprecruit.com and search for Job Reference: 17254

To learn more about this opportunity, please contact Goh Bao Yee at baoyee.goh@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

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