Position Description

Customer Support Executive (Up $4000 / SAP / Semicon / East)
Job Code 17257
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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► MNC, Semicon Industry
► Office Hour
► Working Location: MacPherson

 

Responsibilities:

  • Interacting with customers, Account teams and/or Field Service personnel to handle a variety of pre-sales and/or post-sales functions.
  • Receiving customer’s requests and preparing documents relating to processing Spares orders, material returns (RMA) and exchanges
  • Maintaining records (i.e. SAP transactions) on the status of parts return, repair replacements and delivery schedules
  • Ensuring spares transactional information is accessible by sorting and filing documents/forms and reports and handling requests for additional company materials, Maintaining records of returns, order schedule change, changes in Spares Parts pricing and resolving return credit problems
  • Any ad hoc duties assigned as require from time to time

 

Requirements:

  • Diploma in Logistics Management or equivalent with 2 years of relevant experience in customer support role
  • Strong interpersonal and communication skills
  • Independent, committed individual and is a team player
  • Willing to be on rotating standby duties (lunch/ public holidays/ phone)

 

To apply, please visit to www.gmprecruit.com and search for Job Reference: 17257

To find out more about this opportunity, please contact Summer at summer.thung@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Summer Thung | Registration No: R1871138

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