Position Description

Call Centre Specialist (Shift | North | $2000)
Job Code 17370
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Company : Energy industry

Work schedule :  2-shift rotating shift

Working hours : 6 days per week (Morning Shift & Evening Shift)

Location : North region

 Salary package including Allowance 

Responsibilities:

  • Handle customer’s enquiries and assist with arranging of appointments for installation services
  • Liaise with internal departments pertaining to customers’ issues
  • Assist with aftersales customer service related to coordination duties (dispatching 3rd party contractors)
  • Perform standby duties to handle emergency calls on ad-hoc basis
  • Any other duties as assigned by Supervisor

Requirements:

  • Minimum ‘O’ level or its equivalent qualification
  • Minimum 2 years of working experience in a call centre or customer service environment
  • Possess a positive attitude and good communication skills
  • Willing to perform shift work (2 shifts pattern from 8:00am to 4:00pm or from 2:30pm to 10:30pm)
  • Proficient in MS Office and knowledge of SAP applications will be added advantage
  • Able to work independently and effectively as a team

To apply, please visit www.gmprecruit.com and search for Job Reference: 17370

To learn more about this opportunity, please contact Goh Bao Yee at baoyee.goh@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

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