Responsibilities:

• Providing 3rd line support for the timely resolution of incidents and problems;
• Routing and Switching – all network technology used to connect services from regional data-centres to any connected endpoint;
• Firewall/DMZ/Internet technologies and devices;
• Assist in support of voice/video/web conferencing systems and integration into other user applications;
• Executing regular maintenance and monitoring tasks;
• Maintaining and optimising applications and infrastructure;
• Bringing new releases into production;
• Being recognised as subject matter experts in the technologies supported by the team.

Requirement:

• Degree in Engineering or Information Technology
• Minimum 5 years IT experiences, with at least 3 years’ experiences in Tier 3 network support.
• Experience of working in an ITIL environment, with ITIL Foundation certification;
• Minimum Cisco Certified Network Associate (CCNA), preferably Cisco Certified Network Professional (CCNP) – Routing and Switching, Voice or Security;
• Palo Alto Accredited configuration engineer (ACE);
• Check Point Certified Security Administrator (CCSA).

Additional info:

• Interested candidate (s) must be open to be on shift or standby support when required.

To apply, please visit www.gmprecruit.com and search for Job Reference: 17443

To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com  

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   EA Personnel: Lai Yingying   |   Registration No: R1110239