Position Description

Product Quality Engineer (Mechatronic systems)
Job Code 17457
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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Job Responsibilities

  • Handling key customer in relation to complaint handling / escalations for all provided platforms. 
  • Act as main coordinator and ensure issue resolution all over the sites. 
  • Participate in customer audits and customer improvement programs
  • Close collaboration with the field service, product line & technical support to drive improvement activities and process issue resolution / closure. 
  • Handling Product Quality circles
  • Participation in steering committee meetings for related platform 
  • Strong interaction with production facility 
  • Preparation of after sales data and KPI monitoring and reporting
  • Lead all project related documentation and ensure communication (8D-Report, action plans and follow up). 
  • Participating in design review (or to trigger) for sustaining or new developments. 
  • Act as focal point for consultation relating to new customer specific developments. 
  • Key member of customer specific transfer of new developments to operation sites and ensure readiness and output meets customer expectation (Spec fulfilment)
  • In addition to the customer-specific focus, also support Singapore location with a focus on complaints handling, Sustaining / Product Quality Circle.
  • Training tasks with regard to Q-methods internally and "externally".

Job Requirements

  • Degree in Mechanical / Electrical / Mechatronics / Machining related with 5 years working experience in similar industry. 
  • Target-oriented approach in the solution process, but also recording of problem areas for the sustainable solution of weak points. 
  • Quality engineering experience in a mechatronic background for at least 5 years  
  • Experience as PJM or knowledge in project management skills. 
  • Experience in quality methods, data analysis and continuous improvement methods. 
  • Strong customer oriented mindset with focus on quality issues. 
  • Occasional travelling required to visit production sites or suppliers.


We regret that only shortlisted candidates will be notified.


GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Lim Zi Cheng  |   Registration No:  R2089949

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