Position Description

Product (Technical) Specialist (Die Bond Product SME)
Job Code 17466
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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  • Technical Product management in support of new product ideas to enhance overall product & service offerings 
  • Technical product support of new model introductions. Go-to-person for customers’ technical queries
  • Conducts feasibility studies and sample bonding
  • Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, the R&D team and the different regional support centers
  • Builds up strong new / extended module features in anticipation of existing & future customer demands
  • Utilising JIRA for defining SW requirements 
  • Key contact point for Pre- & After Sales Support to conduct evaluations, benchmarks and demos
  • Establishes good customer relationship on technical level with all key accounts assigned
  • Coordinates and provides technical solutions / problems solving on customer issues
  • Implement technical and quality issues solution on site

 

Requirements:

  • Diploma or degree in Mechanical, Electrical or Mechatronic Engineering
  • Minimum 5 years of experience in a complex technical environment, 3 years in Product Support environment with customer engagement
  • Experience within semiconductor equipment backend industry
  • Able to perform moderately high frequency regional travels

 

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Tan Wai Peng  |   Registration No: R1104671

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