• Technical Product management in support of new product ideas to enhance overall product & service offerings 
• Technical product support of new model introductions. Go-to-person for customers’ technical queries
• Conducts feasibility studies and sample bonding
• Builds-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, the R&D team and the different regional support centers
• Builds up strong new / extended module features in anticipation of existing & future customer demands
• Utilising JIRA for defining SW requirements 
• Key contact point for Pre- & After Sales Support to conduct evaluations, benchmarks and demos
• Establishes good customer relationship on technical level with all key accounts assigned
• Coordinates and provides technical solutions / problems solving on customer issues
• Implement technical and quality issues solution on site

Requirements:

• Diploma or degree in Mechanical, Electrical or Mechatronic Engineering
• Minimum 5 years of experience in a complex technical environment, 3 years in Product Support environment with customer engagement
• Experience within semiconductor equipment backend industry
• Able to perform moderately high frequency regional travels

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Tan Wai Peng  |   Registration No: R1104671