Position Description

Senior Product Quality Engineer (After-Sales Customer Quality / Automated Systems)
Job Code 17476
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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  • Handling key customers’ complaints / escalations 
  • Customer Quality Assurance Rep in ensuring all problem issues resolved, within scope, timeline and satisfaction levels 
  • Participates in customer audits and customer improvement programs
  • Participates in customer quality calls and Task force meeting. 
  • Close collaboration with the field service, product line & technical support to drive improvement activities and process issue resolution / closure. 
  • Strong interaction with production facility 
  • Preparation of after sales data and KPI monitoring and reporting
  • Leads all project related documentation and ensure closed-loop communication every time (8D-Report, action plans and follow up). 
  • Participating in design review for sustaining or new developments. 
  • Key member of customer specific transfer of new developments to operation sites and ensure readiness and output meets customer expectations

 

Requirements:

  • Degree in Mechanical / Electrical / Mechatronics / Machining related with 5 years working experience in similar industry (Quality engineering experience in a mechatronic-based background)
  • Experience in project management. 
  • Strong customer orientation  
  • Excellent understanding of reliability theories & methods (E.g. DFMEA, SPC, 8D) and semiconductor manufacturing processes,
  • Experienced in quality methods, data analysis and continuous improvement. 

 

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Tan Wai Peng  |   Registration No: R1104671

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