> 4-months contract, extendable or convertible to permanent staff
> Provides infrastructure and applications support (Level 1 & 2)
> Working location is in West Singapore. 5 days work week, normal working hours
Job Responsibilities:
- Provide 1st and 2nd level support and assistance pertaining to network, server and IT infrastructure related matters
- Provide end user client computing support like Windows 7&10, MS Office suites, Live meeting, VPN and etc.
- Provide solution to incident and problem tickets reported in the JIRA ticketing system
- Inventory control of IT hardware and software
- Works within and participates in the Change Control process and complies with all documentation requirements, SOP, SOI and Job aids
- Provide Service Desk support for end users, remote users and MES Systems
- Manage user account in the domain and user access rights in different computer system
- Provide end user training whenever necessary
- Project management and execution experience mainly for local projects
- Be able to liaise and work with various stakeholders to accomplish the projects locally
- Be able to work and follow up closely on any assigned jobs and projects till completion
Job Requirements:
- Bachelor’s degree in Computer Science, Computer Engineering or related field
- Minimum 5+ years of experience in related fields
- IT Certifications (MCSE, CCNA & ITIL)
- Basic knowledge and understanding of LAN/WAN and server infrastructure
- Some experience in supporting and rectifying LAN/WAN and server infrastructure related issues
- Well versed in end user client computing in terms of setup, configuration and technical support
- Some knowledge of IT Security is required
- Basic to intermediate experience in Server room management and support
- Experience working with the ITIL methodology
- Project management and execution experience preferred
- Preferably with some knowledge of SAP systems
- Able to comply with the company’s safety and quality policies at all times
- Must have ownership, self-initiative and proactive attitude on work
- Good communication skills
- A team player
To apply, please visit www.gmprecruit.com and search for Job Reference: 17561
To learn more about this opportunity, please contact Yi Fang at yifang.law@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115