> 4-months contract, extendable or convertible to permanent staff

> Provides infrastructure and applications support (Level 1 & 2)

> Working location is in West Singapore. 5 days work week, normal working hours

Job Responsibilities:

• Provide 1st and 2nd level support and assistance pertaining to network, server and IT infrastructure related matters
• Provide end user client computing support like Windows 7&10, MS Office suites, Live meeting, VPN and etc.
• Provide solution to incident and problem tickets reported in the JIRA ticketing system
• Inventory control of IT hardware and software
• Works within and participates in the Change Control process and complies with all documentation requirements, SOP, SOI and Job aids
• Provide Service Desk support for end users, remote users and MES Systems
• Manage user account in the domain and user access rights in different computer system
• Provide end user training whenever necessary
• Project management and execution experience mainly for local projects
• Be able to liaise and work with various stakeholders to accomplish the projects locally
• Be able to work and follow up closely on any assigned jobs and projects till completion

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or related field
• Minimum 5+ years of experience in related fields
• IT Certifications (MCSE, CCNA & ITIL)
• Basic knowledge and understanding of LAN/WAN and server infrastructure
• Some experience in supporting and rectifying LAN/WAN and server infrastructure related issues
• Well versed in end user client computing in terms of setup, configuration and technical support
• Some knowledge of IT Security is required
• Basic to intermediate experience in Server room management and support
• Experience working with the ITIL methodology
• Project management and execution experience preferred
• Preferably with some knowledge of SAP systems
• Able to comply with the company’s safety and quality policies at all times
• Must have ownership, self-initiative and proactive attitude on work
• Good communication skills
• A team player

To apply, please visit www.gmprecruit.com and search for Job Reference: 17561

To learn more about this opportunity, please contact Yi Fang at yifang.law@gmprecruit.com 

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   EA Personnel: Law Yi Fang   |   Registration No: R1113115