Position Description

Contract Customer Service Executive (Up $4500 / SAP / West)
Job Code 17765
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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► US MNC, Chemical Manufacturing Industry
► Office Hour (8.30am – 5.30pm)
► Working Location: Buona Vista

► 1 year contract

 

Responsibilities:

  • Ensure Order Fulfilment, Customer Feedback, enabling processes and moderately complex customer service activities are effectively managed according to business need and strategy through prioritization, negotiation and follow-through. 
  • Effectively build relationships by providing appropriate and timely responsiveness.  Develop an internal network to be utilized to support internal partner and customer needs. 
  • Partner with Sales to provide required level of sales support.  Effectively manage customer and sales inquiries through closure.  When necessary, attend customer visits with Sales.
  • With direction; collaborate, coordinate and implement solutions in support of customers and cross functional partners while seeking the most optimal solution for both the customer and Eastman.
  • Communicate effectively and consistently within natural work unit to support back-up requirements and ensure gleaned knowledge is shared appropriately

 

Requirements:

  • Degree in Business / Supply Chain
  • Experience in the field of Customer Service and/or business and/or Supply Chain experience preferred but not a must
  • Customer focused, pro-active
  • Strong computer skills, with SAP and SalesForce experience will be an advantage
  • Must work well under pressure, with time demands and have ability to multi-task in a dynamic business environment

 

To apply, please visit to www.gmprecruit.com and search for Job Reference: 17765

To find out more about this opportunity, please contact Summer at summer.thung@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Summer Thung | Registration No: R1871138

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