► US MNC, Chemical Manufacturing Industry
► Office Hour (8.30am – 5.30pm)
► Working Location: Buona Vista

► 1 year contract

Responsibilities:

• Ensure Order Fulfilment, Customer Feedback, enabling processes and moderately complex customer service activities are effectively managed according to business need and strategy through prioritization, negotiation and follow-through. 
• Effectively build relationships by providing appropriate and timely responsiveness.  Develop an internal network to be utilized to support internal partner and customer needs. 
• Partner with Sales to provide required level of sales support.  Effectively manage customer and sales inquiries through closure.  When necessary, attend customer visits with Sales.
• With direction; collaborate, coordinate and implement solutions in support of customers and cross functional partners while seeking the most optimal solution for both the customer and Eastman.
• Communicate effectively and consistently within natural work unit to support back-up requirements and ensure gleaned knowledge is shared appropriately

Requirements:

• Degree in Business / Supply Chain
• Experience in the field of Customer Service and/or business and/or Supply Chain experience preferred but not a must
• Customer focused, pro-active
• Strong computer skills, with SAP and SalesForce experience will be an advantage
• Must work well under pressure, with time demands and have ability to multi-task in a dynamic business environment

To apply, please visit to www.gmprecruit.com and search for Job Reference: 17765

To find out more about this opportunity, please contact Summer at summer.thung@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Summer Thung | Registration No: R1871138