Position Description

12 months Customer Support Specialist (MNC | $4.5K)
Job Code 17797
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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✓ Company : Well-established Manufacturing MNC

✓ Contract duration : 9 months

Responsibilities:

  • To ensure and maintain high level of customer service by taking ownership of customer enquiries and handling of orders from receipt to the closure of sales
  • Act as primary contact for customer enquiries, feedback and ensure order fulfillment are effectively managed according to business need
  • Work closely with internal stakeholders, such as Sales, Product Management, Planning and Logistics to deliver results consistent with the business strategy
  • Build rapport and develop good work relationships to support internal partner and customer needs through appropriate and timely responsiveness
  • Collaborate, coordinate and implement solutions in support of customers and cross functional partners while seeking the most optimal solution for both the customer and Eastman.
  • Other ad-hoc duties as assigned

Requirements:

  • Min Degree in Business Administration/Logistics or equivalent
  • Possess excellent communication skills, both written and spoken
  • Strong computer skills, with SAP and SalesForce experience will be an advantage
  • Able to commence within short notice / immediately
  • Customer oriented, pro-active

To apply, please visit www.gmprecruit.com and search for Job Reference: 17797
To learn more about this opportunity, please contact Goh Bao Yee at baoyee.goh@gmprecruit.com
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

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