Position Description

Operations Manager (Must be from Hospital/Healthcare industry, Up to $6K)
Job Code 17798
Job Placement Location Singapore
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  • Our Client is a well-established Healthcare Organization.


  • The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.
  • Responsible for smooth operations of assigned service point(s), including front counter services, administrative/operational matters.
  • Partner with Clinician Lead, Clinic Nurse Manager and other stakeholders in achieving clinical, financial and patient satisfaction targets set for the service point(s).
  • Develop and implement new business plans and services.
  • Work with internal and external stakeholders to ensure a positive experience for patients along the continium of care.
  • Responsible for devising innovative services to continually improve service standards for both patients and staff.
  • Manage annual financial budgeting exercise and conduct regular reviews with clinical heads.
  • Responsible for the management of Service Associates, as well as the induction, training and development of these staff, such that they are successful in their assigned tasks.
  • Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
  • Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
  • Participate in committees and other tasks as assigned.


  • Degree in any discipline with minimum 5 years’ working experience in Healthcare industry.
  • Healthcare operational experience will be strongly preferred.
  • At least 2 years of experience in managing Frontline staff.
  • Proficient in MS Office applications.
  • Excellent interpersonal and communication skills (both written and verbal).
  • Possess good analytical, quantitative skills.

​​Other Information:

  • Working Location: West.
  • Working Hours: Mondays to Fridays, 8.30am to 5.30pm.
  • Critical: Due to the organization's affirmed support and commitment to developing a Singaporean core, this role is only available to Singaporeans.

To apply, please visit www.gmprecruit.com and search for Job Reference: 17798.
To learn more about this opportunity, please contact Novita Tan at novita.tan@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Novita Tan | Registration No: R1220374

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