• Key Customer contact for all Technical aspects of Plating Product projects.
• Pre- and after sales support & customer presentations.
• Specification review & agreement with customer.
• Discus and define customized machine features for new machine projects as well as upgrades / retrofits.
• Customer issue tracking.
• Responsible for timely machine acceptance.
• Lead in Customer projects /evaluation /demo arrangement and successful completion.
• Gather competitor info and distribute within the product line.
• Customer buyoff, benchmark, beta test or evaluation of New Product.
• Participation in Customer Engineering meeting, follow up on actions, etc.

Requirements:

• BSc / MSc Engineering/Science Disciplines
• Min. 8 years within a technical environment & Preferably more than 3 years in customer support or product support environment
• Knowledgeable of electro-chemical plating, chemical processes, factory automation and SW feature needs
• Knowledge of processes with a high number of interfaced factors of influence
• Excellent communication skills to transfer messages from and towards customers
• Able to perform moderate international travels

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   | EA Personnel:  Tan Wai Peng  |   Registration No: R1104671