Position Description

Admin & Operation Manager (Up $6500 / Healthcare / West)
Job Code 17846
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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► Healthcare Industry
► Office Hour
► Working Location: Queenstown



  • The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.
  • Responsible for smooth operations of assigned service point(s), including front counter services, administrative / operational matters
  • Partner with Clinician Lead, Clinic Nurse Manager and other stakeholders in achieving clinical, financial and patient satisfaction targets set for the service point(s).
  • Develop and implement new business plans and services
  • Work with internal and external stakeholders to ensure a positive experience for patients along the continuum of care
  • Responsible for devising innovative services to continually improve service standards for both patients and staff
  • Manage annual financial budgeting exercise and conduct regular reviews with clinical heads
  • Responsible for the management of Service Associates, as well as the induction, training and development of these staff, such that they are successful in their assigned tasks
  • Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
  • Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
  • Participate in committees and other tasks as assigned



  • Degree in any discipline with 8 years’ work experience in Healthcare industry
  • Healthcare operational experience will be advantageous although not necessary
  • 2 years of experience in managing frontline staff
  • Analytical, quantitative with strong communication skills


To apply, please visit to www.gmprecruit.com and search for Job Reference: 17846

To find out more about this opportunity, please contact Summer at summer.thung@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Summer Thung | Registration No: R1871138

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