Position Description

Service Ambassador ( $2300 | 1 year contract | Healthcare Institution)
Job Code 17895
Division GMP RECRUITMENT SERVICES (S) PTE LTD (EA Licence:09C3051)
Job Placement Location Singapore
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Responibility 

  • Ensure all patients/visitors to the hospital are well received and able to receive theinformation – directions to head to for Inpatient wards registration or SOC clinics
  • Promote, encourage and assist visitors on the use of self-service functions via self-service kiosks or application
  • ensure smooth running of electronic queuemanagement system
  • Proactively assist patients entering or exiting vehicles, and calling for taxis as needed
  • keep a record of all feedbacks obtained for necessary follow up and action 
  • Ensure all information and data are accurately capture in daily operations log are updated at the end of each shift/day, that
  • Proper housekeeping and documentation 
  • Timely submission and upload of monthly report if required
  • Prompt delivery of other administrative duties that may be assigned from time to time

Requirement 

  • Minimum 'O' level
  • At least 1 year of working experience in customer/patient service related position
  • Multilingual skills will be an added advantage

To find out more about this opportunity, please contact Arcus Ang at Arcus.Ang@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   | EA Personnel:  Arcus Ang  |   Registration No: R1985843
 

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