Position Description

Regional Service Partners, Printers (West, Advanced Excel, Up to $5.6K)
Job Code 18052
Job Placement Location Singapore
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  • Our Client is a well-established MNC, dealing with Printers/Copiers/Projectors.


  • Provide plan and actions through in-depth data analysis of service partners structure, policies and deliverables that drive increased efficiency and effectiveness for business growth, especially for B2B segment.
  • In partnership with Business units to establish new product service strategy to support business.
  • To support system enhancements needed to expand new/current business.

Key Responsibilities:

  • Work with subsidiaries to outline current situation of Company's partners network.  
  • Establish improved and standardised Service Coverage strategies, structure, processes and resources.
  • Establish clear policies and guideline to support BU and subsidiaries.
  • Identified system changes needed to support business growth and service requirements.
  • Work and align with BU to establish service strategy to support new/current business expansion.
  • Work with BU and SEC to establish clear KPI to achieve set targets.
  • Work with internal team to prioritize business and information needs.


  • Degree in Engineering.
  • At least 5 years' experiences in area of Customer Service support and Service planning, with exposures in SEA region.
  • Possess Advanced Excel skills - able to use Pivot table, formula, etc.
  • Ability to related business and service and develop strategy plans.
  • Good team player and good communicator.
  • Able to work under stress and in a fast pace environment.

Other Information:

  • Working Location: West.
  • Working Hours: Mondays to Fridays, 8.30am to 5.30pm.
  • Critical: Due to the organization's affirmed support and commitment to developing a Singaporean core, this role is only available to Singaporeans.

To apply, please visit www.gmprecruit.com and search for Job Reference: 18052.
To learn more about this opportunity, please contact Novita Tan at novita.tan@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Novita Tan | Registration No: R1220374

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