Position Description

Customer Service Executive (Manufacturing MNC | Contract)
Job Code 18161
Job Placement Location Singapore
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Job Responsibilities

  • Providing timely order management report and information to customers
  • To providing a timely feedback of acknowledgement to custmers for new and change orders
  • Maintaining a good rapport, communication and interaction with customers
  • Coordinating order management activities with make/sell and buy/sell sources
  • Ensuring on-time delivery to customer is met by working with 3PL and make timely booking for shipment
  • Providing full set of shipping documents and ensuring timely invoicing to customer
  • Handle all customers enquiry on new product request and developments, and related activities and channel to internal team for follow up
  • Review and update CS process document to ensure compliance within SCM

Job Requirements

  • Diploma / Degree in Supply Chain / Logistics / Business Management
  • 2 to 4 years' related working experience, preferably in the area of customer service or account management
  • Experience in L/C management
  • Independently handles daily operations challenges such as coordination of order delivery or errors in customer order delivery
  • Knowledge in Oracle/Sap is an added advantage


We regret to inform that only shortlisted candidate will be notified.
To apply, please visit to www.gmprecruit.com and search for Job Reference: 18161
To find out more about this opportunity, please contact Jaremy Ong at Jaremy.Ong@gmprecruit.com.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

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