Position Description

Customer Relation Officer (Up $2300 / Contract / Call Centre / CBD)
Job Code 18276
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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► Transportation Industry
► Rotating Shift Hour
► Working Location: Tanjong Pagar

► 2 years renewable contract



  • Attending to inbound calls
  • Attending to call back requests from customers
  • Ensure follow up on cases escalated
  • Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
  • Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  • Point to point enquiries from customer
  • Perform simple investigation for cases
  • Attending to emails enquiry when necessary
  • Other ad hoc duties as assigned by Team Leaders or Supervisors



  • GCE ‘N’ or ‘O’ Level
  • Have previous experience in call centre
  • A team player with good interpersonal and communications skills
  • Self-motivated and able to work independently with minimal supervision


To apply, please visit to www.gmprecruit.com and search for Job Reference: 18276

To find out more about this opportunity, please contact Summer at summer.thung@gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Summer Thung | Registration No: R1871138

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