► Transportation Industry
► Rotating Shift Hour
► Working Location: Tanjong Pagar
► 2 years renewable contract
Responsibilities:
- Attending to inbound calls
- Attending to call back requests from customers
- Ensure follow up on cases escalated
- Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
- Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
- Point to point enquiries from customer
- Perform simple investigation for cases
- Attending to emails enquiry when necessary
- Other ad hoc duties as assigned by Team Leaders or Supervisors
Requirements:
- GCE ‘N’ or ‘O’ Level
- Have previous experience in call centre
- A team player with good interpersonal and communications skills
- Self-motivated and able to work independently with minimal supervision
To apply, please visit to www.gmprecruit.com and search for Job Reference: 18276
To find out more about this opportunity, please contact Summer at summer.thung@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Summer Thung | Registration No: R1871138
