Position Description

Aviation Technical Services Manager (West/ Chemical Manufacturing)
Job Code 18385
Division GMP TECHNOLOGIES (S) PTE LTD (EA Licence:11C3793)
Job Placement Location Singapore
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  • Build strong relationships with key customers and distributors and maintain high levels of customer satisfaction regarding products in use.
  • Act as the center of expertise and serve as the technical leader for the assigned territory on product and application related technical matters.
  • Create and maintain the position of Eastman Aviation Solutions (EAS) as the technical services and support market leader.
  • Work collaboratively and closely with the Sales team in managing customer relationships and the delivery of territory and account plans.
  • Provide direct technical support to customers and other market influencers across all targeted end user segments.
  • Work closely with all functions to optimize category performance and growth opportunities
  • Promote, facilitate, and adopt a customer driven team working approach.
  • Provide expert regional technical support to customers, distributors, and Territory Sales Team.
  • Manage and maintain optimum level of customers’ satisfaction of products in use.
  • Assess Sales team’s product training needs, develop and execute training programs.
  • Support the commercial airline product use database (e.g. Fleet Data).
  • Manage regional Skydrol fluid sampling program (e.g. SkyLab) and laboratory relationship.
  • Proactively inform customers/Sales of likely product performance issues.
  • Resolve product performance issues.
  • Develop distinctive, profitable customized technical service offers aligned with customer needs.
  • Communicate with the Sales and Marketing group on new technical related opportunities as well as threats to current business.
  • Actively interface with applicable industries to ensure EAS is perceived as a leader in aviation specialty technology.



  • Bachelor’s degree from an accredited college or university, preferred
  • 5 to 10 years of commercial or industry experience
  • Knowledge of Gas Turbines and/or oil systems, preferred
  • Some customer/supplier face to face experience is preferred
  • Commercial. Customer facing interest required.


To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.


We regret that only shortlisted candidates will be notified.


GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793 |   EA Personnel: Lionel Liew   |   Registration No: R1330693


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